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Know what your business really needs before adopting technology, says Construction Coach Maria Coulter Coach’s corner
share what’s working (and what isn’t), confidence grows. You realise there are multiple solutions, but only one that’s right for you. That’s why I created Solving Tech for Small Builders – a structured approach for builders to follow. First, they analyse their business, then choose and embed technology with confidence. Supported by funding from the CITB Impact Fund, the course and community provides clarity to members looking to boost their technology use. FMB member Dennis Weeks, who sits on the London Board and is a CITB levy payer, collaborated with me on this project because of his firsthand experience of using technology to increase productivity and profit margins. Three steps for success What is important to know about Solving Tech for Small Builders and adopting technology more broadly, is that it is never about one specific software offering. It’s about understanding how to: step back; identify gaps in time, money and reputation; and make informed decisions to strengthen your business long-term. Many dream of building a business that runs better without them there – that’s where tech comes into play.
T housands of tech tools are available. But before you actually happening in your business. What works for one company can be wrong for another, due to different structures, team capabilities, data knowledge, development stages. download that app or subscribe to software, establish what is Questions needing answers Before investing in new tech, ask: Where are we losing time? Where are we losing money? Where are we risking our reputation? What does our current process actually look like? Alignment matters most One business I worked with embraced Microsoft, automation and AI, saving £30,000 a year by improving efficiency rather than recruiting admin support.
Another tested project management software and reverted to Google-based systems because it suited their workflow better. Both were right. The difference wasn’t the specific tech platform, but with how it aligned with their needs. On the previous pages, you’ve read about members using bespoke software and AI transcription tools. What matters is what suits your business. Technology must fit your structure, team and capacity to implement it properly. Some systems require significant set- up, data input and ongoing discipline. That investment has to be realistic. Innovation needs a community One of the most powerful ways to approach tech is through shared learning – not to copy tools, but to understand how others think about solving problems. When builders come together and
THIS ISSUE’S COACH MARIA COULTER, Construction Coach
SPECIAL SUPPLEMENT Master Builder 31
www.fmb.org.uk
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