(focusing on form and inventory function) with a more mature S&OP process performed better. Conclusion Ad iss rwuep bt iroanc,et hf oer ktnh ee ef-uj et ur kr er eo af cctoi on nt i ni su teod tai gnhdt eunn pf ul annc nt ieodn a l metrics. Unfortunately, this is not the answer. Uc hnaf ionr tausnaa tceolmy , pe lxeexc, unt oi vne- lui nnedaerr ss tyasnt edmi n gi s ol of wt h, ea snudpbpul ys i - nT ehsesalne as wd eerrsl iwe si l lwsittrhu gogultes itdoep- irne vme ondt ealdi nv eg rus sei ni mg pnaect tws .o r k di me spiagcnt aonndt hd ei gei txael ctuwt iivnet et ecahmn ool of gt hi ees f tooc us hs oown ftuhne cnt ieognaat il v e metrics, throwing the supply chain out of balance. Umnefnotrst ua ns ac toeml yp, tahneyr ea fwt eirl l cboemmp oa nr ey Fr oe radl i-zl ei kset ha en ni mo upnaccet -o f da ri sermu pi dt i-ownaayntdh rvoaur gi ahbti lhi ti sy.dBi sr ar uc ep tyi oo un rcsyecl fl e; .I t h i n k t h a t w e My advice? Align the organization against a shared vi- smi oonn tf ho lrystuophpel yl pc lheaaidneerxs cseel lee tnrcaed. eD- oe sf fi sg. n( Un seet wmoarrkkfel to wd ast a to decrease market and demand latency where possible.) Dtoeacrbeaalsaentcheeddsecopreencdaerndc. y on functional metrics and align
Figure 1.2. Performance of Manufacturers and Distributors During the Pandemic
18 Sf oou, ny do ut hma it gthhtr ea es kf ,awc thoyr ?s Wm ahtat te rderdi v: eosr gt ha en idziaf ft ei or ne na lc ea ?l i gWne- ment, descriptive analytics, and inventory management. Cb eo tmt epraonri ge as npi ez raftoi or mn ai lnagl ibgentmt e er ndtu. Tr ihnigs ti hs ee sppaencdi ae lml yi ct rhuaed when the critical customer service and transportation teams work better together. (During the pandemic, trans - pc uosrttoa mt i oenr sc eorsvt si csekaynr odcpkreitceed. ,Ci onmc rpe aa ns iine gs dt erni vsei onnbby eftuwnec e- n tional metrics struggled: they could not adapt quickly to the higher transportation costs.) Ei mx cpel el mu seangtei ni ng cAr edav saendc eddu Pr ilnagn nt hi negpsaonl du et imo ni cs. fCroommpEaRnPi e s technologists augmented the planning applications with dwei st hc rci op mt i vpea anni easl yatdi chse. r( iTnhgetroe twi gahst aS An eP gsattai nv ed ac rodr irzeal at itoi onn. ) Companies with more advanced modeling technologies and mature planners positively correlated at a 60% confi - dence level. Multi-tier inventory management by itself was not suffi - cient. Companies actively designing their supply chains
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