• Identify and share cost effective opportunities PROPERTY
• Ensure, with your team, that the physical appearance of properties is of the highest standard. • Walk your property on a daily basis, as a minimum and ensure issues are resolved swiftly and to a high standard. • Manage the Maintenance and Housekeeping services in your property ensuring they understand their obligations around Health & Safety • Operate a routine inspection and audit processes across your property and resolve issues swiftly • Ensure customer maintenance requests are being addressed in line with or ahead of agreed service levels. • Conduct a Management check of every room ahead of new arrivals. • Ensure the summer turnaround is conducted per the agreed process, in line with the property budget and to a standard that ensures clean, functional rooms are presented to every customer.
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