Regional Review

LMHN responds to the Flood Crisis

Victoria is still in a flood emergency and LMHN services are rallying together to support Health Services impacted. In response to the flood emergency across the region, LMSS Virtual Care Office have created a Virtual Emergency Health Response module within Regional Care Coordination Platform, for use across the Loddon Mallee. The module will enable Health Service staff to track, triage, and refer people from flood-affected areas (in particular, those in Emergency Relief Centres) to targeted care and support in their local area. Creating this digital platform has been a rapid collaboration between the Virtual Care Office, the LMSS Applications & Architecture team and regional project teams (Better@Home, and COVID+ pathways) with support from the LMHN. The module has been developed at speed within 5 days and is now live. Rochester and Elmore District Health Service The Information Technology Services (ITS) team have assisted Rochester and Elmore District Health Service (REDHS) throughout the flood crisis, both in the evacuation stage, and in the recovery stage. Assistance provided during the evacuation stage was focused on ensuring REDHS staff had access to adequate technology within the Bendigo Hospital and access to their data and systems hosted at Rochester. Following significant water ingress to the Rochester Hospital, the LMSS ITS team worked collaboratively with REDHS to conduct asset recovery and enact the REDHS ICT Disaster Recovery plan. The support for REDHS has continued with desktop asset damage assessments and relocation in readiness for removal, together with assisting the site to deploy temporary office buildings and the enabling IT infrastructure.

Fortunately, other sites across the region have not been impacted to the degree of Rochester, however LMSS have been proactive in reaching out to external agencies to ensure they have sufficient support and a disaster recovery plan available should they need them. Included in this response, of course, are our amazing healthcare workers and services who are working tirelessly to ensure continuity of care during a flood emergency; which presents the additional demand for flood related health and wellbeing impacts.

Before the flood

After the flood

LMHN Regional Review | Issue 1 | Spring 2022

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