Regional Review

Virtual Care Office for the Loddon Mallee A Virtual Care Office is being established for the Loddon Mallee with the goal of utilising Virtual Care to connect people to the healthcare they need, regardless of where they live. The office will provide governance and oversight of virtual care initiatives, including existing and future initiatives. Examples of these include the rollout of Remote Patient Monitoring technology through the Better@Home project and the continued expansion of the use of Telehealth following on from the Telehealth Strategy project. The office will also lead the initiation and implementation of future Virtual Care initiatives, which aim to improve the patient experience of and access to healthcare. The office will foster collaboration across the region, working with clinical and operational teams to support adoption of virtual care and will utilise co-design approaches. The establishment of appropriate governance structures and identification of clinical leads across the region

is the focus of the initial period of establishment. Meet the Virtual Care Office team:

Virtual Care Office Manager – Katrina Neave

Virtual Care Office Coordinator – Claire Mangan

Katrina Neave will be known to many of you having just established and managed the COVID Positive Pathways service for the region, which included the implementation of Virtual Home Monitoring across the region. Katrina brings to the role of Virtual Care Office Manager the recent experience of leading the Better@Home program of work for the Loddon Mallee, which she will continue to do alongside this new role. She has an extensive background in Digital Health, Change Management and has a Nursing background and a passion for improving the consumer experience of care.

Claire has recent Nursing experience and more than 15 years of experience in corporate roles, which included senior marketing roles and leading projects. Claire has a great deal of passion for the development of Virtual Care opportunities and services across the region and is a fantastic addition to our Loddon Mallee Shared Services team.

13

Made with FlippingBook - Online magazine maker