Outdoor Resort Other Clubs/Communities*
53%
50%
45%
2020 OWNER SURVEY RESULTS SUMMARY 39% 42%
37%
30%
EXISTING FACILITIES, OPERATIONS & SERVICES – SATISFACTION & VALUE Owners’ Overall Resort Satisfaction Overall owner satisfaction at Outdoor Resort Palm Springs is close to average compared to other clubs and communities. Eighty-five percent of respondents are satisfied or very satisfied with Outdoor Resort, compared to an average of 83% at other clubs and communities. 0% 15% Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied 4% 3% 8% 1% 1% 2% 0% 0% 1%
Outdoor Resort Other Clubs/Communities*
Table 1-2
Strongly Agree Agree
Neutral
Disagree
Strongly Disagree
Outdoor Resort Other Clubs/ Communities*
16% 20%
52% 45%
23% 20%
8%
1% 3%
12%
Overall Club Satisfaction
59%
60%
Outdoor Resort Other Clubs/Communities*
53%
50%
45%
42%
39%
37%
*Other clubs and communities
30%
15%
0% Receive Value for Cost Sixty-eight percent of respondents agree or strongly agree they receive good value for their monthly HOA assessment and fees, which is close to the average of 65% at other clubs and communities. Only 9% disagree or strongly disagree, compared to an average of 15% at other clubs and communities. Strongly Agree Agree Neutral Disagree Strongly Disagree 4% 3% 8% 1% 1% 2% 0% 0% 1%
Outdoor Resort Other Clubs/Communities*
*Other clubs and communities
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