The Fine Print Contact Information
Please read carefully before booking. Full terms and conditions available at UnCruise.com
Travel Protection To help protect you and your trip
Health and Disability Requirements
Pre-/Post-Cruise Land Packages Deposits are non-refundable. Payment and cancellation terms differ for optional hotel and land packages. Non-Discrimination Non-Discrimination Notification Under Title VI, Title IX It is the policy of InnerSea Discoveries Alaska, Inc. (dba UnCruise Adventures) not to discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities, or employment as required by law. Privacy Policy Privacy shouldn’t be an adventure. You can review our privacy policy at: UnCruise.com on the webpage footer. Photographic Images UnCruise Adventures takes photographs throughout each cruise that sometimes include guests. Some images will be used for promotional purposes. Guests who prefer that their image not be used must notify the expedition leader on board. Guests who give images to our onboard team are thereby giving UnCruise Adventures permission to use such images for promotional purposes. Photo & Story Credit The images in this brochure were taken by guests, crew, UnCruise employees and freelancers. Including Peter West Carey, and Jeff Colhoun. All stories shared are UnCruise experiences captured in blogs, guest comments, articles, or we've lived them. InnerSea Discoveries Alaska, Inc. (dba UnCruise Adventures) operates in Glacier Bay National Park as an authorized Concessioner of the National Park Service, Department of Interior. We are an equal opportunity provider and employer, operating in the Tongass National Forest under special use permit from the USDA Forest Service.
Address: 3826 18th Avenue West, Seattle, WA 98119 & 76 Egan Drive, Juneau, AK 99801. Email: sales@UnCruise.com; Website: UnCruise.com Toll free: 888-862-8881 (USA/CAN), Groups/Charters: 855-575-9358 (USA/CAN); Phone: 206-284-0300; Fax: 206-283-9322. UnCruise Adventures is a wholly-owned subsidiary of InnerSea Discoveries Alaska, Inc., Juneau, AK. Payments: Individual Booking Deposits due within three business days of booking. Reservations are not confirmed until a deposit is received. Initial deposit of $250 per person is non refundable yet transferrable up to 90 days prior to departure. Funds can only be transferred once. Premium payment for our Travel Protection Plan is optional. For more information, visit the travel resources page on our main website. Final payment is due 90 days prior to your departure from your home city or in full at the time reservations are confirmed if less than 90 days prior. If final payment is not received in time, your space may be released; rebooking will then be subject to final availability. Deposits and final payments may be made by check, credit card, wire transfer or money order. Deposit Required $250 per person non refundable yet transferrable per person deposit required at booking. $2,000 per person (Galápagos cruises) Private Charters For a private charter, a deposit equal to one- third of the total charter cost is due within seven business days of the reservation. At 270 days (9 months) before departure, a second payment equal to one-third of the total charter cost is due. Final charter payment is due 120 days (4 months) prior to departure. See full payment schedule and cancellation terms on our main website, uncruise.com.
investment against the unexpected, we recommend purchasing a travel protection plan that provides coverage for Trip Cancellation, Trip Interruption, Trip Delay, Baggage Loss or Delay, Emergency Medical Expense and more. For more information, visit the Travel Protection page under the Booking tab on our main website. If you have protection plan questions, please call Travelex Insurance Services at 844.204.0943 and reference Plan Number 727A-0522 (or 352A-1219 for residents of PA). Should you wish to purchase the protection plan, please contact UnCruise for plan costs and further details on the plan. Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by, Berkshire Hathaway Specialty Insurance Company; NAIC #22276. OVT Please Note: International guests should inquire with a home-country travel protection plan. Gratuities Gratuities are shared among crew members and are not included in your fare. Recommended amount is typically $35 per day per person. Final Travel Details All travel information is sent via email. If your reservation is paid in full and we have received your required online g uest f orms, f inal t ravel d etails will be issued approximately 45 days prior to your departure. Submit all required g uest f orms online no later than 60 days prior to your departure. Late receipt of online f orms and/ or f inal p ayment wil l delay your Final Travel Details. Family Discoveries Savings Children ages 8-17 years (at time of travel) save $500 per child. Age guidelines are waived on all private charters. It is the responsibility of parents or guardians to supervise their children at all times. Due to the nature of our explorations, itineraries are guidelines and will change in order to maximize your vacation experience. Variations in itinerary and the order of days may occur. UnCruise Adventures reserves the right to make changes to itineraries, dates, pricing, and policies. For highly specialized, or restricted activities, fees may be required.
Guests must notify us in writing at the time of booking of any physical or mental illness, disability or other conditions for which special accommodations or the use of a wheelchair is necessary or contemplated. We must also be notified of any medical treatment that may render the guest unfit for travel or constitute a risk or danger to the guest or anyone else on board. Guests needing any form of assistance and those who are physically disabled must be accompanied by someone who takes full responsibility for any needed assistance during the cruise and in the event of an emergency. We reserve the right to refuse passage to anyone who, in our sole opinion, may affect the health, safety, or enjoyment of other guests. Guests requiring a wheelchair must provide their own collapsible wheelchair. Some ports of call, shore excursions, docks, gangways, and other ship requirements may preclude a wheelchair guest from leaving the vessel; this decision will be made by the captain and is binding. Additionally, there may be certain physical conditions, including raised doorway thresholds from 2 to 16 inches, stairways, and narrow passageways within the vessel that may limit or preclude the accessibility of wheelchair guests to some areas. Due to the limitations of vessel facilities, bookings cannot be accepted for women who will be 30 or more weeks pregnant at the conclusion of travel. Women in their third trimester (greater than 24 weeks, but less than 30 weeks) must submit a letter from their physician granting permission to travel by boat (and for air travel, if applicable). Smoking Smoking is allowed only in designated areas on outside aft decks. Smoking is not allowed inside the vessels at any time.
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