Your Crew The best of the best, experts in the industry, and just plain fun. Your onboard team includes the captain, mates, engineers, chefs, expedition guides, and hotel, galley and deck staff. Each team member is hand-picked for their astounding knowledge, experience, customer service, and safety skills—plus their “can do” attitude and genuine spirit. They undergo training in areas such as leadership, CPR, wilderness response, safety, guest services, and “Leave No Trace” practices. They’ve got you covered. But it’s more than that. Crew knows your name, quickly learns your activity style, and even your drink order. When trying something new, they’ll hold your hand (with sanitizer) until you get the knack. Guides are trained to protect you from wild things, and they’re full of facts and eager to share. So fire off your questions about the funny-looking bird. Sit in on an after-dinner talk about glaciology or whale migration. And don’t be shy about asking for what you need in your cabin or with your meal. Requests are happily met with a “let me see what I can do.” It’s crew’s unique talents, love of travel, and a deep respect and appreciation for the places we visit that shape your adventures. Trust us— you’ll be raving, too. “You have terrific staff with amazing knowledge. They are talented and good storytellers—your staff all around enhanced my experience—from housekeeping, restaurant, bar, guides and boat captains, they all excel in what they do.” Caroline B; New Brighton, MN (Alaska)
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