POLICY SPOTLIGHT
COMPLAINTS
http://www.thelakes.edu.au/uploads/8/3/9/0/83901006/complaints_policy_2022.pdf
The Lakes welcomes feedback, both positive and negative, and is committed to continuous improvement. We value open communication with our families and are committed to understanding complaints and addressing them appropriately. We value and encourage open and positive relationships with our College community. We understand that it is in the best interests of students for there to be a trusting relationship between families and our College. When addressing a complaint, it is expected that all parties will:
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respect the privacy and confidentiality of those involved, as appropriate
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operate within and seek reasonable resolutions that comply with any applicable legislation and Department policy recognise that schools and the Department may be subject to legal constraints on their ability to act or disclose information in some circumstances.
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be considerate of each other ’ s views and respect each other ’ s role
Students with a concern can raise them with a trusted adult at the College, or can also ask a parent, carer or another trusted adult to talk about the issue instead. Parent/Carer concerns in the first instance should be directed to your child ’ s Home Group teacher or Year Level Leader. Where concerns cannot be resolved in this way, parents/carers may wish to make a formal complaint to the Principal team on either campus.
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be focused on resolution of the complaint, with the interests of the student involved at the centre
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act in good faith and cooperation
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behave with respect and courtesy
Policies are available to all families via the the Sentral Portal (under Resources) or via our website http://www.thelakes.edu.au/policies -- reports.html
IMPORTANCE OF SLEEP WELLBEING TEAM
It is no secret that we all struggle with maintaining good sleep hygiene at different stages of our lives, but the importance of sleep holds a great deal of significance in affecting how we feel. Sleep impacts lots of different areas of a person ’ s life, like their physical health and wellbeing, mental health, emotional wellbeing, concentration and memory retention. The recommended amount of sleep for young people aged 5 - 13 years get 9 - 11 hours of sleep and 14 - 17 years is 8 - 10 hours a night. A recent review found that teenagers in Australia were sleeping an average of 6.5 - 7.5 hours on a school night.
So what can we do to improve our sleep and make sure we are getting the amount of sleep we need to fully participate in life?
There are some very simple things that we can do to ensure that we are getting enough quality sleep. Things like:
Try to stick to a sleep schedule – going to sleep and waking up at a similar time each day, even on weekends. Try to limit your use of screens an hour before bed. Try doing a mindfulness activity before bed – eg. Body scan, deep breathing, reading, colouring. Try to create a night time routine – so that our bodies know when they are winding down. Try to keep your bedroom associated with sleep – avoid watching TV or studying in your bedroom.
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Some of the benefits of maintaining good sleep hygiene are that it:
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Improves physical health
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Strengthens the immune system
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Improves concentration
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Improves memory retention
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Helps to regulate emotions
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Reduces stress
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