Failsafe Keycards
SOP#
Effective Date
07.01.2015
Revision Date
07.01.2015
Department
Engineering
Category
Version #
1
Scope
To ensure all properties follow the minimum standard for the Guestroom Access
PURPOSE The purpose of this document is to describe the procedure to be followed to ensure that all engineering departments work to thesame closely controlled standards.
REQUIREMENTS
The below is a minimum standard. All Branded hotels must follow all of their Brands specific SOPs
PROCEDURE:
1. Failsafe keycards should be made and stored for each guest room. Three sequences of keycards and two keycards for each sequence should be stored. This will allow your property to rent a room three times during a power or system failure. 2. Failsafe keycards can be stored in three ring binders with business or baseball card holder pages or in bins with small envelopes. A separate binder or bin for each sequence is recommended. The Failsafe binders or bins should be kept in a secure location. 3. In the event of a power or system failure keycards should be issued to the guest. Sequence #1 Failsafe keycards should be issued first for each room. If there are no keycards in the sequence #1 binder/bin, issue the keycards from the sequence #2 binder/bin. If there are also no keycards in the sequence #2 binder/bin, issue keycards from the sequence #3 binder/bin. 4. Any room that had Failsafe keycards issued needs to be updated to continue to store three sequences. If a room had sequence #1 Failsafe keycards issued, move the sequence #2 keycards to the sequence #1 binder. Then move the sequence #3 keycards to the sequence #2 binder. Next, make a new set of keycards (2) for the room and store them as sequence #3. If a room had sequence #1 and #2 issued, move the sequence #3 keycards to the sequence #1 binder. Then make two new sets (2 keycards each), storing them as sequence#2 and #3. If a room had all three sequences issued, make three new sets.
5. Only the GM and FOM are authorization to make these Failsafe key cards.
6. The Failsafe Keycards must be remade every 12 months. Depending on your current version of software the cards will expire in 12-18 months. PLEASE refer to your vender for specifics on this process.
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