1.21.1.1 Personalized Materials Once you have established an office location and a bank account, signed your lease, and had your telephone lines installed, you are prepared to order the personalized recruitment, and business materials. These items typically take 4 weeks to ship, so it is important that you order these items as soon as possible. There are several vendors that will supply the items in your Initial Package. Contact your New Business Manager to help you place these orders before you come to Initial Training. During Right Start you will also develop your marketing calendar. Because marketing media availability varies from location to location, your initial package does not include marketing materials. As you develop your marketing planner with your New Business Manager and our Marketing Team, you will want to place your marketing orders to ensure that your first marketing hits the end of your first week open. 1.22 Set Up Your Vehicle Maintenance Program Automobiles are one of the most noticeable features of the MOLLY MAID system. Their clean, glistening appearance in neighborhoods allows us hundreds of opportunities every day to display the MOLLY MAID difference. They are one of the major reasons we are considered the leader of the cleaning industry. Our cars represent a benefit to our customer, our employees, and our business. But, like any benefit, it has its costs. The following suggestions can help you reduce costs over time and give you the greatest leverage with dealers and mechanics when problems do arise. We strongly suggest using only automatic transmissions in your cars, since different employees will drive the cars over the course of their useful life. Set up and use the Vehicle Maintenance Log for each of your vehicles (See Appendix). You will also find this set up as an Excel spreadsheet as part of the MOLLY MAID Sample Documents and on the MOLLY MAID Team web site. Create and maintain an individual folder for each vehicle in your fleet organized by Vehicle Identification Number (VIN). Place all information such as lease contracts, bills, warranties, service contracts, etc. in it. This avoids any confusion and allows you to present a strong maintenance history to a dealer should you be required to defend your warranty. Non-warranty service can be arranged for your fleet of vehicles either with your dealer or another reputable local business. Lastly, keep up a routine maintenance program that is consistent and documented. The best maintenance is preventative maintenance. Fifteen minutes per car per month can save you hundreds of dollars over the course of the vehicle's lifetime, as well as innumerable frustrations. Remember that documentation is your greatest weapon against a reluctant dealer.
MOLLY MAID Right Start Transfer Manual Copyright 2015, Molly Maid, Inc.
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