Membership Survey Report Outdoor Resort Palm Springs May 2020
Some of the potential improvements are more important to specific segments of respondents than they are to the entire respondent base:
% All Rating Important
Potential Improvements
Elevated Importance Percentages
% of Group Rating Important
Group
Add a pet park
61%
Dog owners
86%
Upgrade Bella Roma restaurant
43%
Under age 56
51%
Add an indoor/outdoor bar area at Bella Roma restaurant
43%
Purchased lot last 5 years
50%
Under age 56
41%
Create outdoor bar at ES
35%
Ages 56 to 65
48%
Purchased lot last 5 years
45%
Women
33%
Add fitness group exercise room
26%
Purchased lot last 5 years
34%
Under age 56
45%
Create 19 th Hole at ES Clubhouse
39%
Ages 56 to 65
51%
Purchased lot last 5 years
47%
Under age 56
33%
Ages 56 to 65
37%
Add spa and massage services
28%
Women
32%
Purchased lot last 5 years
33%
S T R A T E G I C I S S U E S Respondents were asked to rate their agreement with several statements related to the Resort’s facilities:
% Agree
% Neutral
% Disagree
Statement
It is important for the Resort to enhance and maintain its facilities in order to attract new owners and maintain property values
87%
9%
4%
To reduce operating costs, the Resort should convert all non-golf course grass areas in the Resort to artificial turf To reduce operating costs, the Resort should require all lot owners to convert to artificial turf or decomposed granite (DG) The Resort should investigate an alternative mailbox system to free-up space in the clubhouse mail rooms for other uses
26%
19%
55%
23%
15%
62%
14%
32%
54%
9
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