SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

Membership Survey Report Outdoor Resort Palm Springs May 2020

Reasons Would Recommend • One of the nicest resorts in the country with a perfect mix of weather, location, amenities and affordability. • This is the best RV resort in the South West. Nothing better in CA, NV or AZ. • Active, friendly, social, financially stable and well managed. • Beautiful resort, friendly, always enjoy the view coming thru the park, feel very safe, everyone greeting each other with a good morning, aren't we lucky to live here. C L U B H O U S E F A C I L I T I E S Sixty-nine percent of respondents feel that at least some LP Clubhouse improvements are needed and 31% feel the facilities are fine as they are. Fifty-seven percent of respondents feel that at least some ES Clubhouse improvements are needed and 43% feel the facilities are fine as they are. P O T E N T I A L F U T U R E I M P R O V E M E N T S Respondents were asked to rate the importance of a variety of potential future improvements. Shown below are the potential improvements and the percentages of respondents rating each as “important” and “unimportant” (neutral responses are not shown):

% Rating Important

% Rating Unimportant

Potential Improvements

Add a pet park

61%

26%

Upgrade the interior appearance of the LP Clubhouse

43%

24%

Upgrade the appearance of the Bella Roma restaurant

43%

23%

Add a bar area (indoor & outdoor) at the Bella Roma restaurant Upgrade the general exterior maintenance of the landscaping, signage, roads, etc. Create a 19 th Hole casual restaurant with an attractive bar at the ES Clubhouse Purchase well-located lots if and when they become available for adding future Resort facilities/activities

43%

30%

40%

28%

39%

37%

39%

33%

Upgrade the interior appearance of the ES Clubhouse

35%

29%

Create an outdoor bar at ES

35%

39%

Add more space for meetings and activities such as crafts, painting, lapidary, woodworking, sewing, etc.

32%

33%

Add bocce courts

32%

39%

Create an outdoor kitchen area at ES

29%

40%

Add spa and massage services

28%

44%

Add a fitness group exercise room

26%

39%

Provide an all-sports pro shop at the ES Clubhouse in conjunction with the starter shack or other facilities to provide balls, equipment and other accessories

17%

56%

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