Membership Survey Report Outdoor Resort Palm Springs May 2020
SUMMARY OF MATRICES
Significant Enhancers
Quality Drivers
Convenience Store
Overall Resort Landscaping Overall Resort Appearance
Hair Salon Pickleball
Guardhouse & Gate Lot Services Appearance of Lots Restrooms/Showers ES Owners’ Lounge
ES Clubhouse Social Events Golf Shack Area ES Clubhouse Dining – Bella Roma Satellite Swimming Pools Golf Clubhouse Swimming Pools Fitness
Missed Opportunities
Priority Improvements Appearance of RV’s Administration Services
Dog Relief Areas
Dining – Marge’s Snack Bar
Tennis
Main Laundry
Satellite Tennis Courts
Satellite Laundries Maintenance Yard LP Clubhouse Satellite Hot Tubs
F U T U R E A N D S T R A T E G I C I S S U E S
R E C O M M E N D O U T D O O R R E S O R T Ninety percent of respondents agree they would recommend lot ownership at Outdoor Resort Palm Springs to their friends and associates, 6% are neutral and only 4% disagree. The following are comments provided by respondents as to why they would or would not recommend Outdoor Resort: Reasons Would Not Recommend • As a new owner I would say that the inconsistent application of rules has been a source of stress and puzzlement. • HOA's continue to increase with no appreciable benefits and the resort continues to cater to dog owners at the cost and destruction of the landscape. • Use to be 5 Star resort, but current & past leadership has ruined that. If it is not improved or maintained in a high-class status then we are out of here! • Friends have looked here but unfortunately the few old rigs were a bit of a turn off perpetuating a bad image of the lifestyle. • Until the resort addresses the issues of unclean entry to laundry facilities, club houses, swimming pools, and improve communication between owners and the administration I can't recommend anyone to purchase here.
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