SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 33 of 82

Figure 37: Oracle

Under 56 AGE

50.4%, 398 Male GENDER 156 40.9% 181 47.5% 35 9.2% 4 1.0% 5 1.3% 381 100.0% 4.26 140 36.8% 185 48.7% 47 12.4% 5 1.3% 3 0.8% 380 100.0% 4.19

53.5%, 426 5/Less Years TENURE 167 40.4% 199 48.2% 39 9.4% 4 1.0% 4 1.0% 413 100.0% 4.26 160 39.1% 187 45.7% 57 13.9% 3 0.7% 2 0.5% 409 100.0% 4.22

4.5%, 36 Year Round RESIDE 14 38.9% 16 44.4% 4 11.1% 2 5.6% 0 0.0% 36 100.0% 4.17 10 29.4% 19 55.9% 4 11.8% 1 2.9% 0 0.0% 34 100.0% 4.12

68.8%, 546 No DOG OWNER 234 43.9% 249 46.7% 43 8.1% 3 0.6% 4 0.8% 533 100.0% 4.32 205 38.9% 259 49.1% 56 10.6% 4 0.8% 3 0.6% 527 100.0% 4.25

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 154 48.1% 136 42.5% 26 8.1% 2 0.6% 2 0.6% 320 100.0% 4.37 135 42.5% 142 44.7% 36 11.3% 2 0.6% 3 0.9% 318 100.0% 4.27

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 250 44.4% 259 46.0% 47 8.3% 5 0.9% 2 0.4% 563 100.0% 4.33 224 40.0% 269 48.0% 59 10.5% 5 0.9% 3 0.5% 560 100.0% 4.26

31.2%, 248 Yes 101 43.0% 102 43.4% 23 9.8% 7 3.0% 2 0.9% 235 100.0% 4.25 96 40.9% 98 41.7% 35 14.9% 4 1.7% 2 0.9% 235 100.0% 4.20

891

6.4%, 51

Clear/Easy

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

15 31.3% 22 45.8% 7 14.6% 1 2.1% 3 6.3% 48 100.0% 3.94 13 27.1% 21 43.8% 10 20.8% 2 4.2% 2 4.2% 48 100.0% 3.85

357 43.9% 370 45.5% 71 8.7% 10 1.2% 6 0.7% 814 100.0% 4.30 319 39.5% 379 47.0% 96 11.9% 8 1.0% 5 0.6% 807 100.0% 4.24

100 37.3% 135 50.4% 28 10.4% 4 1.5% 1 0.4% 268 100.0% 4.23 95 35.8% 132 49.8% 38 14.3% 0 0.0% 0 0.0% 265 100.0% 4.22

65 49.6% 58 44.3% 5 3.8% 3 2.3% 0 0.0% 131 100.0% 4.41 57 43.8% 62 47.7% 7 5.4% 4 3.1% 0 0.0% 130 100.0% 4.32

176 46.1% 168 44.0% 31 8.1% 6 1.6% 1 0.3% 382 100.0% 4.34 159 42.1% 170 45.0% 44 11.6% 3 0.8% 2 0.5% 378 100.0% 4.27

170 47.6% 152 42.6% 27 7.6% 6 1.7% 2 0.6% 357 100.0% 4.35 143 40.3% 170 47.9% 34 9.6% 5 1.4% 3 0.8% 355 100.0% 4.25

72 42.6% 75 44.4% 15 8.9% 3 1.8% 4 2.4% 169 100.0% 4.23 68 40.5% 68 40.5% 28 16.7% 2 1.2% 2 1.2% 168 100.0% 4.18

Totals Mean Timeliness

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean

Figure 38: Other

Under 56 AGE

50.4%, 398 Male GENDER 32 8.6% 165 44.5% 100 27.0% 63 17.0% 11 3.0% 371 100.0% 3.39

53.5%, 426 5/Less Years TENURE 46 12.0% 161 42.1% 112 29.3% 50 13.1% 13 3.4% 382 100.0% 3.46

4.5%, 36 Year Round RESIDE 8.8% 13 38.2% 12 35.3% 6 17.6% 0 0.0% 34 100.0% 3.38 3

68.8%, 546 No DOG OWNER 46 9.0% 208 40.8% 157 30.8% 81 15.9% 18 3.5% 510 100.0% 3.36

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 28 9.1% 120 39.0% 100 32.5% 47 15.3% 13 4.2% 308 100.0% 3.33

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 55 10.4% 218 41.2% 161 30.4% 78 14.7% 17 3.2% 529 100.0% 3.41

31.2%, 248 Yes 20 9.3% 90 41.9% 62 28.8% 37 17.2% 6 2.8% 215 100.0% 3.38

891

6.4%, 51

Communicate/Feedback Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

3 7.0% 12 27.9% 20 46.5% 7 16.3% 1 2.3% 43 100.0% 3.21

70 9.1% 314 40.9% 234 30.5% 123 16.0% 26 3.4% 767 100.0% 3.36

29 11.7% 108 43.5% 59 23.8% 47 19.0% 5 2.0% 248 100.0% 3.44

6 4.8% 58 46.4% 40 32.0% 17 13.6% 4 3.2% 125 100.0% 3.36

32 9.1% 132 37.6% 119 33.9% 55 15.7% 13 3.7% 351 100.0% 3.33

20 5.8% 138 40.0% 109 31.6% 68 19.7% 10 2.9% 345 100.0% 3.26

8 4.9% 67 41.4% 47 29.0% 34 21.0% 6 3.7% 162 100.0% 3.23

Totals Mean

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