SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 34 of 82

Figure 39: 9. Which of the following best describes your perception of the LP Clubhouse facilities?

Under 56 AGE

50.4%, 398 Male GENDER 129 33.3% 188 48.6% 52 13.4% 18 4.7% 387 100.0%

53.5%, 426 5/Less Years TENURE 123 29.4% 219 52.3% 61 14.6% 16 3.8% 419 100.0%

4.5%, 36 Year Round RESIDE 13 36.1% 20 55.6% 1 2.8% 2 5.6% 36 100.0%

68.8%, 546 No DOG OWNER 170 32.1% 257 48.5% 79 14.9% 24 4.5% 530 100.0%

Overall

35.3%, 280 56 to 65 80 29.3% 135 49.5% 47 17.2% 11 4.0% 273 100.0%

41.2%, 327 66 to 75 93 29.4% 164 51.9% 43 13.6% 16 5.1% 316 100.0%

17.0%, 135 Over 75 54 41.2% 58 44.3% 14 10.7% 5 3.8% 131 100.0%

49.6%, 392 Female 111 29.2% 196 51.6% 57 15.0% 16 4.2% 380 100.0%

46.5%, 370 6+ Years 118 33.4% 168 47.6% 49 13.9% 18 5.1% 353 100.0%

21.8%, 173 6-11 Months 36 21.3% 89 52.7% 34 20.1% 10 5.9% 169 100.0%

73.6%, 584 5/Less Months 191 33.8% 278 49.2% 74 13.1% 22 3.9% 565 100.0%

31.2%, 248 Yes 69 28.6% 129 53.5% 33 13.7% 10 4.1% 241 100.0%

891

6.4%, 51

Facilities Great Facilities Good Facilities Fair Facilities Poor Totals

11 22.0% 29 58.0% 8 16.0% 2 4.0% 50 100.0%

247 30.9% 400 50.1% 118 14.8% 34 4.3% 799 100.0%

Figure 40: 10. Please rate your satisfaction with the following aspects of the LP Clubhouse facilities:

Under 56 AGE

50.4%, 398 Male GENDER 107 27.6% 237 61.2% 27 7.0% 14 3.6% 2 0.5% 387 100.0% 4.12 60 15.7% 219 57.2% 66 17.2% 35 9.1% 3 0.8% 383 100.0% 3.78 53 13.9% 214 56.3% 76 20.0% 35 9.2% 2 0.5% 380 100.0% 3.74

53.5%, 426 5/Less Years TENURE 134 32.2% 235 56.5% 31 7.5% 13 3.1% 3 0.7% 416 100.0% 4.16 72 17.3% 212 51.0% 74 17.8% 54 13.0% 4 1.0% 416 100.0% 3.71 68 16.5% 199 48.3% 89 21.6% 50 12.1% 6 1.5% 412 100.0% 3.66

4.5%, 36 Year Round RESIDE 12 33.3% 18 50.0% 3 8.3% 2 5.6% 1 2.8% 36 100.0% 4.06 7 19.4% 20 55.6% 6 16.7% 1 2.8% 2 5.6% 36 100.0% 3.81 17.1% 19 54.3% 8 22.9% 2 5.7% 0 0.0% 35 100.0% 3.83 6

68.8%, 546 No DOG OWNER 157 29.8% 304 57.7% 48 9.1% 15 2.8% 3 0.6% 527 100.0% 4.13 90 17.2% 275 52.5% 96 18.3% 60 11.5% 3 0.6% 524 100.0% 3.74 86 16.5% 267 51.3% 107 20.6% 57 11.0% 3 0.6% 520 100.0% 3.72

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 94 29.4% 178 55.6% 37 11.6% 9 2.8% 2 0.6% 320 100.0% 4.10 53 16.7% 167 52.5% 59 18.6% 36 11.3% 3 0.9% 318 100.0% 3.73 44 14.0% 169 53.7% 67 21.3% 33 10.5% 2 0.6% 315 100.0% 3.70

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 171 30.2% 328 57.8% 50 8.8% 15 2.6% 3 0.5% 567 100.0% 4.14 94 16.7% 312 55.5% 91 16.2% 63 11.2% 2 0.4% 562 100.0% 3.77 85 15.3% 301 54.1% 109 19.6% 58 10.4% 3 0.5% 556 100.0% 3.73

31.2%, 248 Yes 73 30.0% 132 54.3% 24 9.9% 12 4.9% 2 0.8% 243 100.0% 4.08 37 15.4% 134 55.6% 36 14.9% 29 12.0% 5 2.1% 241 100.0% 3.70 34 14.4% 122 51.7% 47 19.9% 28 11.9% 5 2.1% 236 100.0% 3.64

891

6.4%, 51

Exterior

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

15 30.0% 29 58.0% 5 10.0% 0 0.0% 1 2.0% 50 100.0% 4.14 12.0% 26 52.0% 8 16.0% 10 20.0% 0 0.0% 50 100.0% 3.56 6 5 10.0% 22 44.0% 13 26.0% 10 20.0% 0 0.0% 50 100.0% 3.44

237 29.7% 454 56.8% 75 9.4% 28 3.5% 5 0.6% 799 100.0% 4.11 131 16.6% 425 53.7% 134 16.9% 93 11.8% 8 1.0% 791 100.0% 3.73 123 15.7% 404 51.7% 157 20.1% 90 11.5% 8 1.0% 782 100.0% 3.70

75 27.9% 157 58.4% 20 7.4% 15 5.6% 2 0.7% 269 100.0% 4.07 42 15.7% 138 51.5% 47 17.5% 37 13.8% 4 1.5% 268 100.0% 3.66 43 16.3% 125 47.3% 55 20.8% 36 13.6% 5 1.9% 264 100.0% 3.63

44 33.8% 73 56.2% 10 7.7% 3 2.3% 0 0.0% 130 100.0% 4.22 25 19.5% 77 60.2% 18 14.1% 7 5.5% 1 0.8% 128 100.0% 3.92 28 22.2% 71 56.3% 19 15.1% 7 5.6% 1 0.8% 126 100.0% 3.94

121 31.9% 199 52.5% 43 11.3% 13 3.4% 3 0.8% 379 100.0% 4.11 66 17.5% 190 50.3% 64 16.9% 53 14.0% 5 1.3% 378 100.0% 3.69 66 17.7% 175 47.0% 75 20.2% 50 13.4% 6 1.6% 372 100.0% 3.66

96 27.0% 204 57.5% 39 11.0% 14 3.9% 2 0.6% 355 100.0% 4.06 55 15.7% 199 56.9% 58 16.6% 34 9.7% 4 1.1% 350 100.0% 3.76 52 15.1% 192 55.7% 65 18.8% 34 9.9% 2 0.6% 345 100.0% 3.75

47 28.1% 92 55.1% 17 10.2% 10 6.0% 1 0.6% 167 100.0% 4.04 26 15.6% 78 46.7% 35 21.0% 24 14.4% 4 2.4% 167 100.0% 3.59 29 17.5% 71 42.8% 37 22.3% 24 14.5% 5 3.0% 166 100.0% 3.57

Totals Mean

Interior

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean Ballroom

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean

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