OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 37 of 82
Figure 43: 11. Which of the following best describes your perception of the ES Clubhouse facilities?
Under 56 AGE
50.4%, 398 Male GENDER 172 45.5% 171 45.2% 24 6.3% 11 2.9% 378 100.0%
53.5%, 426 5/Less Years TENURE 169 41.3% 188 46.0% 37 9.0% 15 3.7% 409 100.0%
4.5%, 36 Year Round RESIDE 17 48.6% 13 37.1% 3 8.6% 2 5.7% 35 100.0%
68.8%, 546 No DOG OWNER 225 43.7% 229 44.5% 44 8.5% 17 3.3% 515 100.0%
Overall
35.3%, 280 56 to 65 116 43.8% 111 41.9% 27 10.2% 11 4.2% 265 100.0%
41.2%, 327 66 to 75 121 39.5% 153 50.0% 23 7.5% 9 2.9% 306 100.0%
17.0%, 135 Over 75 60 48.0% 54 43.2% 9 7.2% 2 1.6% 125 100.0%
49.6%, 392 Female 149 40.6% 163 44.4% 41 11.2% 14 3.8% 367 100.0%
46.5%, 370 6+ Years 155 45.5% 148 43.4% 28 8.2% 10 2.9% 341 100.0%
21.8%, 173 6-11 Months 70 42.4% 68 41.2% 21 12.7% 6 3.6% 165 100.0%
73.6%, 584 5/Less Months 236 43.1% 254 46.4% 41 7.5% 17 3.1% 548 100.0%
31.2%, 248 Yes 97 41.5% 108 46.2% 21 9.0% 8 3.4% 234 100.0%
891
6.4%, 51
Facilities Great Facilities Good Facilities Fair Facilities Poor Totals
23 45.1% 20 39.2% 5 9.8% 3 5.9% 51 100.0%
333 43.1% 345 44.6% 69 8.9% 26 3.4% 773 100.0%
Figure 44: 12. Please rate your satisfaction with the following aspects of the ES Clubhouse facilities:
Under 56 AGE
50.4%, 398 Male GENDER 146 37.7% 212 54.8% 19 4.9% 8 2.1% 2 0.5% 387 100.0% 4.27 105 27.2% 222 57.5% 35 9.1% 21 5.4% 3 0.8% 386 100.0% 4.05 94 24.5% 219 57.2% 48 12.5% 17 4.4% 5 1.3% 383 100.0% 3.99
53.5%, 426 5/Less Years TENURE 178 42.7% 207 49.6% 18 4.3% 11 2.6% 3 0.7% 417 100.0% 4.31 123 29.5% 214 51.3% 40 9.6% 35 8.4% 5 1.2% 417 100.0% 4.00 102 24.8% 215 52.3% 58 14.1% 30 7.3% 6 1.5% 411 100.0% 3.92
4.5%, 36 Year Round RESIDE 14 40.0% 15 42.9% 3 8.6% 3 8.6% 0 0.0% 35 100.0% 4.14 9 26.5% 21 61.8% 2 5.9% 2 5.9% 0 0.0% 34 100.0% 4.09 10 30.3% 17 51.5% 4 12.1% 2 6.1% 0 0.0% 33 100.0% 4.06
68.8%, 546 No DOG OWNER 216 40.3% 275 51.3% 29 5.4% 13 2.4% 3 0.6% 536 100.0% 4.28 166 31.0% 278 52.0% 51 9.5% 38 7.1% 2 0.4% 535 100.0% 4.06 149 28.2% 275 52.1% 65 12.3% 35 6.6% 4 0.8% 528 100.0% 4.00
Overall
35.3%, 280 56 to 65
41.2%, 327 66 to 75 127 39.7% 172 53.8% 17 5.3% 4 1.3% 0 0.0% 320 100.0% 4.32 90 28.2% 178 55.8% 30 9.4% 18 5.6% 3 0.9% 319 100.0% 4.05 82 25.9% 180 57.0% 34 10.8% 16 5.1% 4 1.3% 316 100.0% 4.01
17.0%, 135 Over 75
49.6%, 392 Female
46.5%, 370 6+ Years
21.8%, 173 6-11 Months
73.6%, 584 5/Less Months 228 39.9% 300 52.5% 28 4.9% 12 2.1% 3 0.5% 571 100.0% 4.29 165 28.9% 319 56.0% 46 8.1% 37 6.5% 3 0.5% 570 100.0% 4.06 144 25.5% 317 56.2% 65 11.5% 34 6.0% 4 0.7% 564 100.0% 4.00
31.2%, 248 Yes 91 38.1% 124 51.9% 13 5.4% 10 4.2% 1 0.4% 239 100.0% 4.23 57 23.8% 145 60.7% 18 7.5% 15 6.3% 4 1.7% 239 100.0% 3.99 51 21.6% 140 59.3% 28 11.9% 13 5.5% 4 1.7% 236 100.0% 3.94
891
6.4%, 51
Exterior
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
18 36.7% 25 51.0% 3 6.1% 2 4.1% 1 2.0% 49 100.0% 4.16 12 24.0% 26 52.0% 3 6.0% 9 18.0% 0 0.0% 50 100.0% 3.82 13 26.5% 22 44.9% 4 8.2% 10 20.4% 0 0.0% 49 100.0% 3.78
313 39.0% 417 51.9% 43 5.4% 26 3.2% 4 0.5% 803 100.0% 4.26 229 28.6% 439 54.7% 73 9.1% 55 6.9% 6 0.7% 802 100.0% 4.03 206 26.0% 431 54.4% 98 12.4% 49 6.2% 8 1.0% 792 100.0% 3.98
103 37.9% 142 52.2% 11 4.0% 13 4.8% 3 1.1% 272 100.0% 4.21 78 28.6% 142 52.0% 27 9.9% 23 8.4% 3 1.1% 273 100.0% 3.99 69 25.6% 139 51.5% 41 15.2% 18 6.7% 3 1.1% 270 100.0% 3.94
57 43.2% 60 45.5% 11 8.3% 4 3.0% 0 0.0% 132 100.0% 4.29 41 31.5% 76 58.5% 10 7.7% 3 2.3% 0 0.0% 130 100.0% 4.19 35 27.6% 72 56.7% 15 11.8% 4 3.1% 1 0.8% 127 100.0% 4.07
158 41.3% 184 48.0% 23 6.0% 16 4.2% 2 0.5% 383 100.0% 4.25 115 30.0% 201 52.5% 33 8.6% 31 8.1% 3 0.8% 383 100.0% 4.03 103 27.4% 196 52.1% 43 11.4% 31 8.2% 3 0.8% 376 100.0% 3.97
129 35.9% 191 53.2% 24 6.7% 14 3.9% 1 0.3% 359 100.0% 4.21 100 27.9% 209 58.4% 30 8.4% 18 5.0% 1 0.3% 358 100.0% 4.09 98 27.7% 200 56.5% 36 10.2% 18 5.1% 2 0.6% 354 100.0% 4.06
65 38.5% 82 48.5% 11 6.5% 10 5.9% 1 0.6% 169 100.0% 4.18 49 28.8% 82 48.2% 22 12.9% 14 8.2% 3 1.8% 170 100.0% 3.94 46 27.5% 80 47.9% 25 15.0% 12 7.2% 4 2.4% 167 100.0% 3.91
Totals Mean
Interior
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Totals Mean Ballroom
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Totals Mean
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