SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 38 of 82

Figure 45: 12. Please rate your satisfaction with the following aspects of the ES Clubhouse facilities:

Under 56 AGE

50.4%, 398 Male GENDER 40 12.7% 127 40.4% 115 36.6% 21 6.7% 11 3.5% 314 100.0% 3.52 172 45.5% 170 45.0% 27 7.1% 6 1.6% 3 0.8% 378 100.0% 4.33 93 25.0% 175 47.0% 60 16.1% 32 8.6% 12 3.2% 372 100.0% 3.82 111 30.6% 181 49.9% 69 19.0% 1 0.3% 1 0.3% 363 100.0% 4.10

53.5%, 426 5/Less Years TENURE 42 13.5% 106 34.1% 121 38.9% 22 7.1% 20 6.4% 311 100.0% 3.41 185 45.5% 164 40.3% 41 10.1% 11 2.7% 6 1.5% 407 100.0% 4.26 101 25.0% 175 43.3% 63 15.6% 48 11.9% 17 4.2% 404 100.0% 3.73 130 33.2% 194 49.6% 62 15.9% 3 0.8% 2 0.5% 391 100.0% 4.14

4.5%, 36 Year Round RESIDE 13.8% 12 41.4% 11 37.9% 1 3.4% 1 3.4% 29 100.0% 3.59 4 18 51.4% 13 37.1% 4 11.4% 0 0.0% 0 0.0% 35 100.0% 4.40 11 33.3% 14 42.4% 3 9.1% 5 15.2% 0 0.0% 33 100.0% 3.94 12 37.5% 15 46.9% 5 15.6% 0 0.0% 0 0.0% 32 100.0% 4.22

68.8%, 546 No DOG OWNER 68 16.5% 156 38.0% 145 35.3% 28 6.8% 14 3.4% 411 100.0% 3.57 261 49.8% 217 41.4% 34 6.5% 8 1.5% 4 0.8% 524 100.0% 4.38 147 28.8% 232 45.4% 73 14.3% 43 8.4% 16 3.1% 511 100.0% 3.88 187 37.3% 239 47.7% 69 13.8% 4 0.8% 2 0.4% 501 100.0% 4.21

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 37 14.3% 109 42.2% 81 31.4% 23 8.9% 8 3.1% 258 100.0% 3.56 160 51.0% 117 37.3% 28 8.9% 7 2.2% 2 0.6% 314 100.0% 4.36 81 26.1% 144 46.5% 57 18.4% 20 6.5% 8 2.6% 310 100.0% 3.87 106 35.2% 147 48.8% 45 15.0% 2 0.7% 1 0.3% 301 100.0% 4.18

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 62 13.8% 190 42.3% 143 31.8% 34 7.6% 20 4.5% 449 100.0% 3.53 265 47.5% 237 42.5% 40 7.2% 12 2.2% 4 0.7% 558 100.0% 4.34 149 27.1% 253 46.0% 90 16.4% 41 7.5% 17 3.1% 550 100.0% 3.87 183 34.8% 267 50.8% 71 13.5% 3 0.6% 2 0.4% 526 100.0% 4.19

31.2%, 248 Yes 23 11.7% 85 43.4% 58 29.6% 16 8.2% 14 7.1% 196 100.0% 3.44 107 45.7% 93 39.7% 25 10.7% 7 3.0% 2 0.9% 234 100.0% 4.26 56 23.8% 94 40.0% 51 21.7% 26 11.1% 8 3.4% 235 100.0% 3.70 66 29.9% 114 51.6% 36 16.3% 4 1.8% 1 0.5% 221 100.0% 4.09

891

6.4%, 51

Marge's Snack

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

4 10.8% 12 32.4% 12 32.4% 2 5.4% 7 18.9% 37 100.0% 3.11 18 39.1% 22 47.8% 6 13.0% 0 0.0% 0 0.0% 46 100.0% 4.26 17 34.7% 14 28.6% 7 14.3% 8 16.3% 3 6.1% 49 100.0% 3.69 14 30.4% 24 52.2% 8 17.4% 0 0.0% 0 0.0% 46 100.0% 4.13

92 14.6% 254 40.3% 209 33.1% 46 7.3% 30 4.8% 631 100.0% 3.53 377 48.0% 327 41.6% 61 7.8% 15 1.9% 6 0.8% 786 100.0% 4.34 208 26.9% 339 43.8% 129 16.7% 73 9.4% 25 3.2% 774 100.0% 3.82 258 34.6% 367 49.2% 110 14.7% 8 1.1% 3 0.4% 746 100.0% 4.16

23 11.6% 68 34.2% 79 39.7% 15 7.5% 14 7.0% 199 100.0% 3.36 128 47.8% 112 41.8% 17 6.3% 8 3.0% 3 1.1% 268 100.0% 4.32 69 26.0% 108 40.8% 39 14.7% 37 14.0% 12 4.5% 265 100.0% 3.70 98 37.5% 125 47.9% 30 11.5% 6 2.3% 2 0.8% 261 100.0% 4.19

27 23.9% 51 45.1% 31 27.4% 4 3.5% 0 0.0% 113 100.0% 3.89 59 46.1% 60 46.9% 8 6.3% 0 0.0% 1 0.8% 128 100.0% 4.38 35 29.2% 58 48.3% 22 18.3% 4 3.3% 1 0.8% 120 100.0% 4.02 34 30.1% 57 50.4% 22 19.5% 0 0.0% 0 0.0% 113 100.0% 4.11

51 17.5% 114 39.0% 87 29.8% 23 7.9% 17 5.8% 292 100.0% 3.54 194 51.7% 138 36.8% 31 8.3% 9 2.4% 3 0.8% 375 100.0% 4.36 107 29.0% 150 40.7% 63 17.1% 37 10.0% 12 3.3% 369 100.0% 3.82 139 39.2% 170 47.9% 37 10.4% 7 2.0% 2 0.6% 355 100.0% 4.23

49 16.4% 137 46.0% 82 27.5% 22 7.4% 8 2.7% 298 100.0% 3.66 183 51.7% 149 42.1% 18 5.1% 4 1.1% 0 0.0% 354 100.0% 4.44 102 29.7% 152 44.3% 61 17.8% 21 6.1% 7 2.0% 343 100.0% 3.94 123 37.0% 159 47.9% 44 13.3% 5 1.5% 1 0.3% 332 100.0% 4.20

24 18.5% 41 31.5% 49 37.7% 9 6.9% 7 5.4% 130 100.0% 3.51 84 50.3% 63 37.7% 15 9.0% 3 1.8% 2 1.2% 167 100.0% 4.34 43 26.4% 59 36.2% 31 19.0% 23 14.1% 7 4.3% 163 100.0% 3.66 58 35.4% 71 43.3% 29 17.7% 5 3.0% 1 0.6% 164 100.0% 4.10

Totals Mean Owner's Lounge Very Satisfied Satisfied Neutral Dissatisfied

Very Dissatisfied Totals Mean Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Open Bar Area

Totals Mean

Pergola

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean

Made with FlippingBook flipbook maker