SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 39 of 82

Figure 46: 12. Please rate your satisfaction with the following aspects of the ES Clubhouse facilities:

Under 56 AGE

50.4%, 398 Male GENDER 50 14.9% 109 32.4% 73 21.7% 43 12.8% 61 18.2% 336 100.0% 3.13 49 15.6% 155 49.4% 101 32.2% 6 1.9% 3 1.0% 314 100.0% 3.77 95 24.8% 244 63.7% 37 9.7% 6 1.6% 1 0.3% 383 100.0% 4.11 77 22.1% 192 55.2% 70 20.1% 7 2.0% 2 0.6% 348 100.0% 3.96

53.5%, 426 5/Less Years TENURE 53 15.2% 99 28.4% 70 20.1% 57 16.3% 70 20.1% 349 100.0% 3.02 64 20.5% 140 44.9% 100 32.1% 6 1.9% 2 0.6% 312 100.0% 3.83 132 32.1% 236 57.4% 33 8.0% 8 1.9% 2 0.5% 411 100.0% 4.19 99 26.5% 199 53.4% 64 17.2% 10 2.7% 1 0.3% 373 100.0% 4.03

4.5%, 36 Year Round RESIDE 20.0% 11 36.7% 5 16.7% 5 16.7% 3 10.0% 30 100.0% 3.40 6 5 17.2% 16 55.2% 8 27.6% 0 0.0% 0 0.0% 29 100.0% 3.90 12 35.3% 16 47.1% 4 11.8% 2 5.9% 0 0.0% 34 100.0% 4.12 6 19.4% 18 58.1% 5 16.1% 2 6.5% 0 0.0% 31 100.0% 3.90

68.8%, 546 No DOG OWNER 76 16.6% 126 27.5% 83 18.1% 75 16.3% 99 21.6% 459 100.0% 3.01 86 20.4% 190 45.0% 125 29.6% 16 3.8% 5 1.2% 422 100.0% 3.80 163 30.7% 311 58.6% 44 8.3% 13 2.4% 0 0.0% 531 100.0% 4.18 118 24.2% 269 55.2% 83 17.0% 14 2.9% 3 0.6% 487 100.0% 4.00

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 32 11.5% 75 27.0% 54 19.4% 55 19.8% 62 22.3% 278 100.0% 2.86 44 16.4% 125 46.5% 87 32.3% 10 3.7% 3 1.1% 269 100.0% 3.73 91 28.6% 186 58.5% 30 9.4% 9 2.8% 2 0.6% 318 100.0% 4.12 70 23.6% 160 54.1% 54 18.2% 9 3.0% 3 1.0% 296 100.0% 3.96

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 72 14.8% 134 27.6% 98 20.2% 80 16.5% 101 20.8% 485 100.0% 2.99 86 19.3% 208 46.7% 130 29.2% 17 3.8% 4 0.9% 445 100.0% 3.80 166 29.5% 333 59.3% 49 8.7% 13 2.3% 1 0.2% 562 100.0% 4.16 129 25.1% 274 53.3% 94 18.3% 14 2.7% 3 0.6% 514 100.0% 4.00

31.2%, 248 Yes 24 11.9% 62 30.7% 49 24.3% 33 16.3% 34 16.8% 202 100.0% 3.04 29 15.3% 91 48.1% 63 33.3% 3 1.6% 3 1.6% 189 100.0% 3.74 68 29.1% 131 56.0% 27 11.5% 6 2.6% 2 0.9% 234 100.0% 4.10 52 24.1% 111 51.4% 43 19.9% 8 3.7% 2 0.9% 216 100.0% 3.94

891

6.4%, 51

Kitchen

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

10 25.0% 13 32.5% 10 25.0% 2 5.0% 5 12.5% 40 100.0% 3.53 11 29.7% 11 29.7% 13 35.1% 2 5.4% 0 0.0% 37 100.0% 3.84 16 33.3% 27 56.3% 4 8.3% 1 2.1% 0 0.0% 48 100.0% 4.21 14 31.8% 19 43.2% 10 22.7% 1 2.3% 0 0.0% 44 100.0% 4.05

102 14.9% 199 29.1% 134 19.6% 112 16.4% 137 20.0% 684 100.0% 3.02 120 19.0% 291 46.0% 192 30.4% 20 3.2% 9 1.4% 632 100.0% 3.78 237 30.0% 461 58.3% 72 9.1% 19 2.4% 2 0.3% 791 100.0% 4.15 174 23.8% 397 54.4% 131 17.9% 23 3.2% 5 0.7% 730 100.0% 3.98

41 17.9% 74 32.3% 39 17.0% 29 12.7% 46 20.1% 229 100.0% 3.15 41 21.0% 94 48.2% 50 25.6% 5 2.6% 5 2.6% 195 100.0% 3.83 88 32.6% 151 55.9% 25 9.3% 6 2.2% 0 0.0% 270 100.0% 4.19 61 24.8% 139 56.5% 38 15.4% 7 2.8% 1 0.4% 246 100.0% 4.02

17 15.2% 26 23.2% 28 25.0% 22 19.6% 19 17.0% 112 100.0% 3.00 19 17.3% 51 46.4% 39 35.5% 1 0.9% 0 0.0% 110 100.0% 3.80 36 28.1% 78 60.9% 12 9.4% 2 1.6% 0 0.0% 128 100.0% 4.16 25 21.6% 60 51.7% 25 21.6% 5 4.3% 1 0.9% 116 100.0% 3.89

49 15.2% 81 25.2% 57 17.7% 65 20.2% 70 21.7% 322 100.0% 2.92 65 22.0% 127 43.1% 85 28.8% 13 4.4% 5 1.7% 295 100.0% 3.79 134 35.5% 197 52.3% 34 9.0% 11 2.9% 1 0.3% 377 100.0% 4.20 91 25.9% 188 53.6% 54 15.4% 15 4.3% 3 0.9% 351 100.0% 3.99

47 14.9% 92 29.2% 62 19.7% 51 16.2% 63 20.0% 315 100.0% 3.03 51 16.9% 143 47.4% 89 29.5% 13 4.3% 6 2.0% 302 100.0% 3.73 99 27.9% 207 58.3% 38 10.7% 11 3.1% 0 0.0% 355 100.0% 4.11 71 21.5% 183 55.3% 63 19.0% 11 3.3% 3 0.9% 331 100.0% 3.93

22 14.9% 46 31.1% 28 18.9% 23 15.5% 29 19.6% 148 100.0% 3.06 24 17.3% 59 42.4% 50 36.0% 2 1.4% 4 2.9% 139 100.0% 3.70 52 30.8% 94 55.6% 18 10.7% 4 2.4% 1 0.6% 169 100.0% 4.14 34 21.5% 90 57.0% 28 17.7% 5 3.2% 1 0.6% 158 100.0% 3.96

Totals Mean West Room

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean Restrooms

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean Lifestyle Office

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean

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