SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey Dine More Frequently at Resort Page 6

88. The Bella Roma needs a major makeover. There is no ambiance, no personality, better mood lighting. The outdoor patio on the pool side has great potential but needs personality! 89. We enjoy going to many different places. Bella Roma is one of them but there are so many.

90.

Area definitely need to be updated; looks like a place from the eighties

91.

Need to install a proper roof with built in heaters for all the cooler days

92. Who the heck wants only Italian food every time they go to a restaurant? Need more variety

93.

I am happen with Resort menu

94.

Bella does a great job

95. The indoor ambience of the restaurant could be improved -- too small. Don't know if that is possible to change size, but decor could be updated. 96. Bella Roma does a good job at what it is - an in-resort restaurant. We do not need them to be the "best" restaurant in the area, when there are so many restaurants around. We liked the Mexican night and Prime Rib night that they added this year. We would be willing to pay a monthly minimum or a yearly one-time amount in order to keep the restaurant. 97. The onsite restaurant isn't top of mind as when we go out to eat for dinner it is to leave the resort. The restaurant is nice last-minute place to eat for convenience. 98. The owners and staff very friendly and inviting the menu is fine, overall, the restaurant is adequate. Happy Hour where it is more casual. 100. We love Bella Roma. Both food and service always good. We like to take our guests there. Foods is delicious. 99.

101. I am not a fan of Italian food

102. Love the restaurant and its employees

103. To be open a bit later at night. 104. I know we should eat at Bella Roma more often. Maybe the answer is to require a minimum dollar spent per month as country clubs do for their dining rooms 105. There are so many dining options in valley I seldom dine at any more than once. I’ve dined at Bella R once, don’t feel coffee at Marge’s is good value; weak and tasteless, don’t do fancy drinks, make my own cookies 106. Really enjoy food & service is good as well-prices are comparable to other dining in the area-daily specials would be nice 107. I feel I should qualify my answer to the "food quality". The food quality is not terrible, but I find it pricey for the quality...except for the pizzas, that pricing for the quality seems reasonable

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