SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

Membership Survey Report Outdoor Resort Palm Springs May 2020

S E C T I O N V . G O L F

Approximate number of respondents to questions in this section: 560

Question 22. Please indicate your satisfaction regarding these aspects of the 18-Hole Course and “Back 9” Course : (5=Very Satisfied, 1=Very Dissatisfied)

18-Hole Course

Back 9 Course

Mean Rating

% Satisfied

% Dissatisfied

Mean Rating

% Satisfied

% Dissatisfied

Course Aspects

Overall condition of course

4.6

97%

1%

4.3

86%

1%

Condition of fairways

4.6

97%

0%

4.3

86%

1%

Condition of greens

4.4

94%

3%

4.3

87%

1%

Condition of bunkers

4.4

92%

2%

4.2

84%

1%

Condition of tees

4.2

86%

7%

4.3

86%

1%

Condition of rough

4.2

83%

10%

4.1

77%

5%

Ability to play when you want

3.9

74%

11%

4.3

83%

2%

Satisfaction is very high with all aspects of both the 18-hole and the Back 9 courses. Ninety-seven percent of respondents are satisfied with the overall condition of the 18-hole course and 86% are satisfied with the overall condition of the Back 9 course. As shown in the charts below and on the following page, all of the ratings are either equal to or above the average ratings from other private clubs and communities.

Golf Course Satisfaction 18-Hole Course

Golf Course Aspect

4.6

Overall Condition

4.3

4.6

Condition of Fairways

4.2

4.4

Condition of Greens

4.1

4.4

Condition of Bunkers

3.7

4.2

Condition of Tees

Outdoor Resort

4.1

Other Clubs/Communities*

4.2

Condition of Rough

3.9

1

2

3

4

5

Mean Rating (5=Very Satisfied, 1=Very Dissatisfied)

* Other private clubs and communities

22

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