SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

Membership Survey Report Outdoor Resort Palm Springs May 2020

Golf Course Satisfaction Back 9 Course

Golf Course Aspect

4.3

Overall Condition

4.3

4.3

Condition of Fairways

4.2

4.3

Condition of Greens

4.1

4.3

Condition of Tees

4.1

4.2

Condition of Bunkers

3.7

Outdoor Resort

4.1

Other Clubs/Communities*

Condition of Rough

3.9

1

2

3

4

5

Mean Rating (5=Very Satisfied, 1=Very Dissatisfied)

* Other private clubs and communities

Question 23. Please indicate your satisfaction with these aspects of golf operations at the Club: (5=Very Satisfied, 1=Very Dissatisfied)

Mean Rating

% Satisfied

% Dissatisfied

Golf Operations Aspects

Programs and Services Men’s golf programs

3.8

61%

5%

Women’s golf programs

3.7

57%

5%

Availability of food on the course

2.8

14%

27%

Availability of beverages on the course

2.8

16%

35%

Tournaments

Value for price

4.1

77%

2%

Organization/administration

4.0

71%

4%

Variety

3.9

70%

4%

Golf Instruction Clinics

3.8

58%

4%

Individual lessons

3.7

53%

6%

Pace of Play Pace of play

3.9

78%

6%

Pace of play enforcement

3.7

65%

12%

23

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