SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

Membership Survey Report Outdoor Resort Palm Springs May 2020

Respondents are very satisfied with most aspects of golf programs, operations, tournaments, instruction and the pace of play. While many respondents are neutral, 27% are dissatisfied with the availability of food on the courses (59% are neutral) and 35% are dissatisfied with the availability of beverages on the courses (49% are neutral).

Golf Operations Satisfaction

Golf Operations Aspect

4.0

Club Tournaments

3.8

3.9

Pace of Play

3.8

3.8

Men's Golf Program

3.9

3.7

Pace of Play Enforcement

3.2

Outdoor Resort

3.7

Other Clubs/Communities*

Women's Golf Program

3.9

1

2

3

4

5

Mean Rating (5=Very Satisfied, 1=Very Dissatisfied)

* Other private clubs and communities

S E C T I O N V I . T E N N I S

Approximate number of respondents to questions in this section: 175

Question 24. Please indicate your satisfaction with these aspects of the tennis facilities and operations: (5=Very Satisfied, 1=Very Dissatisfied)

Mean Rating

% Satisfied

% Dissatisfied

Tennis Aspects

Courts Condition of courts at LP Clubhouse

4.1

81%

4%

Availability of satellite courts

4.1

80%

5%

Condition of satellite courts

3.9

72%

9%

Number of courts/court availability at LP Clubhouse

4.0

73%

11%

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