SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

Membership Survey Report Outdoor Resort Palm Springs May 2020

S E C T I O N V I I . P I C K L E B A L L

Approximate number of respondents to questions in this section: 340

Question 25. Please indicate your satisfaction with these aspects of the pickleball facilities and operations: (5=Very Satisfied, 1=Very Dissatisfied)

Mean Rating

% Satisfied

% Dissatisfied

Pickleball Aspects

Courts Number of courts/court availability

4.2

84%

13%

Condition of courts

4.1

82%

10%

Pickleball Programs and Operations Social events

4.3

84%

2%

Competitive events

4.2

81%

1%

Men’s programs

4.2

79%

1%

Women’s program

4.1

80%

2%

Lessons/clinics

4.1

79%

4%

Similar to tennis, members are very satisfied with all aspects of the pickleball facilities and operations at Outdoor Resort.

S E C T I O N V I I I . F I T N E S S

Approximate number of respondents to questions in this section: 475

Question 26. Please indicate your satisfaction with these aspects of the Fitness facilities and operations: (5=Very Satisfied, 1=Very Dissatisfied)

Mean Rating

% Satisfied

% Dissatisfied

Fitness Aspects

Fitness Facilities and Operations Facility cleanliness

4.2

88%

3%

Facility appearance

4.1

87%

4%

Size of facility

4.1

86%

7%

Maintenance of equipment

3.8

72%

13%

Age/Adequacy of equipment

3.7

70%

12%

Amount of space for stretching/personal use

3.7

67%

16%

Availability of Equipment Strength training machines

4.0

85%

4%

Cardiovascular

4.0

83%

6%

Free weights

4.0

83%

3%

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