SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

Membership Survey Report Outdoor Resort Palm Springs May 2020

Next in importance are those potential improvements rated important by 40% to 43% of respondents:

% Rating Important

% Rating Unimportant

Potential Improvements

Upgrade the interior appearance of the LP Clubhouse

43%

24%

Upgrade the appearance of the Bella Roma restaurant

43%

23%

Add a bar area (indoor & outdoor) at the Bella Roma restaurant

43%

30%

Upgrade the general exterior maintenance of the landscaping, signage, roads, etc.

40%

28%

Some of the potential improvements are more important to specific segments of respondents than they are to the entire respondent base:

% All Rating Important

Potential Improvements

Elevated Importance Percentages

% of Group Rating Important

Group

Add a pet park

61%

Dog owners

86%

Upgrade Bella Roma restaurant

43%

Under age 56

51%

Add an indoor/outdoor bar area at Bella Roma restaurant

43%

Purchased lot last 5 years

50%

Under age 56

41%

Create outdoor bar at ES

35%

Ages 56 to 65

48%

Purchased lot last 5 years

45%

Women

33%

Add fitness group exercise room

26%

Purchased lot last 5 years

34%

Under age 56

45%

Create 19 th Hole at ES Clubhouse

39%

Ages 56 to 65

51%

Purchased lot last 5 years

47%

Under age 56

33%

Ages 56 to 65

37%

Add spa and massage services

28%

Women

32%

Purchased lot last 5 years

33%

29

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