SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

Membership Survey Report Outdoor Resort Palm Springs May 2020

S E C T I O N I X . P O T E N T I A L F U T U R E I M P R O V E M E N T S

Approximate number of respondents to questions in this section: 780

Question 27. Listed below are examples of potential improvements that could be addressed in the future. Using a scale from “5” (Very Important) to “1” (Very Unimportant), please indicate how important you feel each item is to the future of the Resort. (Potential improvements rated important by a majority of all respondents are shaded and in bold print, and those rated important by 32% to 43% of respondents are in bold print but not shaded.)

Mean Rating

% Rating Important

% Rating Unimportant

Potential Improvements

Add a pet park

3.6

61%

26%

Upgrade the interior appearance of the LP Clubhouse

3.3

43%

24%

Upgrade the appearance of the Bella Roma restaurant

3.3

43%

23%

Add a bar area (indoor & outdoor) at the Bella Roma restaurant Upgrade the general exterior maintenance of the landscaping, signage, roads, etc. Create a 19 th Hole casual restaurant with an attractive bar at the ES Clubhouse Purchase well-located lots if and when they become available for adding future Resort facilities/activities

3.1

43%

30%

3.1

40%

28%

3.0

39%

37%

3.0

39%

33%

Upgrade the interior appearance of the ES Clubhouse

3.1

35%

29%

Create an outdoor bar at ES

2.9

35%

39%

Add more space for meetings and activities such as crafts, painting, lapidary, woodworking, sewing, etc.

2.9

32%

33%

Add bocce courts

2.8

32%

39%

Create an outdoor kitchen area at ES

2.8

29%

40%

Add spa and massage services

2.7

28%

44%

Add a fitness group exercise room

2.8

26%

39%

Provide an all-sports pro shop at the ES Clubhouse in conjunction with the starter shack or other facilities to provide balls, equipment and other accessories

2.3

17%

56%

As shown above, the only potential improvement rated important by a majority of all respondents is to add a pet park, which is important to 61% of all respondents.

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