SURVEY REPORT - OUTDOOR RESORT PALM SPRINGS - MAY 2020

OUTDOOR RESORT PALM SPRINGS Membership Survey April 2020 Page 18 of 82

Figure 20: Satisfaction Satellite Areas

Under 56 AGE

50.4%, 398 Male GENDER 40 11.7% 138 40.4% 72 21.1% 62 18.1% 30 8.8% 342 100.0% 3.28

53.5%, 426 5/Less Years TENURE 49 12.9% 121 31.9% 74 19.5% 93 24.5% 42 11.1% 379 100.0% 3.11

4.5%, 36 Year Round RESIDE 25.8% 11 35.5% 5 16.1% 6 19.4% 1 3.2% 31 100.0% 3.61 8

68.8%, 546 No DOG OWNER 55 11.6% 179 37.8% 86 18.1% 107 22.6% 47 9.9% 474 100.0% 3.19 68.8%, 546 No DOG OWNER 160 30.1% 279 52.4% 60 11.3% 28 5.3% 5 0.9% 532 100.0% 4.05

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 28 9.7% 108 37.5% 52 18.1% 73 25.3% 27 9.4% 288 100.0% 3.13

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 57 11.2% 188 36.8% 99 19.4% 118 23.1% 49 9.6% 511 100.0% 3.17

31.2%, 248 Yes 31 14.4% 69 31.9% 41 19.0% 54 25.0% 21 9.7% 216 100.0% 3.16

891

6.4%, 51

Laundries

35 13.8% 78 30.8% 50 19.8% 61 24.1% 29 11.5% 253 100.0% 3.11

13 13.0% 41 41.0% 16 16.0% 20 20.0% 10 10.0% 100 100.0% 3.27

46 13.3% 111 32.2% 54 15.7% 97 28.1% 37 10.7% 345 100.0% 3.09

37 11.9% 129 41.3% 54 17.3% 66 21.2% 26 8.3% 312 100.0% 3.27

21 14.2% 51 34.5% 24 16.2% 34 23.0% 18 12.2% 148 100.0% 3.16

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

9 19.1% 21 44.7% 9 19.1% 6 12.8% 2 4.3% 47 100.0% 3.62

88 11.6% 276 36.4% 141 18.6% 176 23.2% 78 10.3% 759 100.0% 3.16

Totals Mean

Figure 21: 4.A. Please indicate your satisfaction with the Vision Statement, Mission Statement and Core Values:

Under 56 AGE

50.4%, 398 Male GENDER 109 28.1% 201 51.8% 55 14.2% 18 4.6% 5 1.3% 388 100.0% 4.01

53.5%, 426 5/Less Years TENURE 130 31.5% 225 54.5% 39 9.4% 15 3.6% 4 1.0% 413 100.0% 4.12

4.5%, 36 Year Round RESIDE 25.7% 17 48.6% 7 20.0% 2 5.7% 0 0.0% 35 100.0% 3.94 9

Overall

35.3%, 280 56 to 65

41.2%, 327 66 to 75 87 27.8% 178 56.9% 29 9.3% 16 5.1% 3 1.0% 313 100.0% 4.05

17.0%, 135 Over 75

49.6%, 392 Female

46.5%, 370 6+ Years

21.8%, 173 6-11 Months

73.6%, 584 5/Less Months 170 29.8% 301 52.8% 70 12.3% 22 3.9% 7 1.2% 570 100.0% 4.06

31.2%, 248 Yes 62 25.8% 128 53.3% 38 15.8% 7 2.9% 5 2.1% 240 100.0% 3.98

891

6.4%, 51

11 22.4% 28 57.1% 8 16.3% 1 2.0% 1 2.0% 49 100.0% 3.96

237 28.5% 438 52.6% 107 12.9% 40 4.8% 10 1.2% 832 100.0% 4.02

91 33.1% 135 49.1% 31 11.3% 13 4.7% 5 1.8% 275 100.0% 4.07

33 24.8% 66 49.6% 30 22.6% 3 2.3% 1 0.8% 133 100.0% 3.95

111 29.4% 204 54.1% 40 10.6% 17 4.5% 5 1.3% 377 100.0% 4.06

93 26.0% 182 50.8% 59 16.5% 20 5.6% 4 1.1% 358 100.0% 3.95

44 26.8% 87 53.0% 21 12.8% 11 6.7% 1 0.6% 164 100.0% 3.99

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

Totals Mean

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