AllSort is a 3 day unsorted service for Letters and Large Letters delivered within the UK, a 3 day unsorted service for Packets and a 3-5 day unsorted service for Parcels up to 15kg also delivered within the UK.We provide a 4-8 day unsorted service for items delivered internationally or addressed to the BFPO. AllSort offers customers a competitive and flexible service by sorting non-machineable or non-readable unsorted mail. This includes handwritten mail, international mail, BFPO and items outside the Premier or PremierSort specification. AllSort includes all formats such as letters, large letters, packets and parcels. 1.1 Who it suits AllSort is perfect for businesses currently using Whistl Premier, PremierSort and PremierSort Flex that have additional volumes of mail items that do not meet the specification. AllSort is also ideal for customers currently using franking machines and send mail items 2nd class within the UK, or for people who send international mail and items to the Armed Forces (BFPO). AllSort will eliminate the additional costs associated with franking such as lease payments, maintenance charges, meter reset charges, consumable costs and rate update charges. Not only will AllSort save you money, but it will save you time and hassle. 1.2 Minimum volumes A minimum of 250 items per collection is required. Volume requirements per collection are also geographic dependent. 1.0 AllSort Overview
• Unsorted 3 day service for UK bound packets • Unsorted 3-5 day service for UK bound Parcels up to 15kg • Unsorted 4-8 day service for International mail • Unsorted 4-8 day service for BFPO
• Handwritten items • Polywrapped items
• Packets • Parcels*
• > 5mm per item • > 100g per item
• Return of undeliverables for UK bound and BFPO mail only. International mail undeliverables will not be returned Excluded Services:
• 1st Class items • Special delivery • Recorded delivery
*90% of Large letter and Packets will be delivered by Day 3. For Parcels, our SLA is 3-5 days for the first delivery attempt, up to 3 attempts will be made if the item is undeliverable.
1.4 Collections Collections from customers will be between Monday and Friday, not including public holidays. Saturday collections will be by agreement only. Collection times will be by agreement between the customer and Whistl. 1.5 Presentation • UK bound mail to be separated by format – letters, large letters, packets, parcels. Items are to be presented in Whistl orange trays with the correct tray labels • International mail to be presented in mail trays, unsorted with the correct tray labels. Separation by format is not required • BFPO mail to be presented in mail trays, unsorted with the correct tray labels. Separation by format is not required
1.3 Included services
• Unsorted 3 day service for UK bound letters and large letters
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