AllSort Customer Guide

Contents

1.0 AllSort Overview ............................................................................................................................................... 3 Who it suits............................................................................................................................................................ 3 Minimum volumes.............................................................................................................................................. 3 Included services................................................................................................................................................ 3 Presentation.......................................................................................................................................................... 3 AllSort service summary by format..........................................................................................................4 AllSort National (UK) items ........................................................................................................................ 5 Description............................................................................................................................................................. 5 Addressing layout for national letters, large letters, packets & parcels................................. 5 Presentation requirements............................................................................................................................ 5 Size limits – letter, large letter, packet and parcel..............................................................................6 AllSorts International mail ........................................................................................................................... 7 Description............................................................................................................................................................. 7 Addressing requirements............................................................................................................................... 7 Customs declaration......................................................................................................................................... 7 Presentation requirements............................................................................................................................ 7 Size limits................................................................................................................................................................8 AllSort BFPO mail .............................................................................................................................................9 Description.............................................................................................................................................................9 Addressing requirements...............................................................................................................................9 Customs declaration.........................................................................................................................................9 Presentation requirements............................................................................................................................9 Size limits.............................................................................................................................................................. 10 AllSort return policy ........................................................................................................................................11 Consumables ......................................................................................................................................................12 Re-ordering consumables.............................................................................................................................12 Tray labels.............................................................................................................................................................12 Forecasting ..........................................................................................................................................................13 Collection process .......................................................................................................................................... 14 Collection times................................................................................................................................................. 14 Collection time change process................................................................................................................ 14 Customer Health and Safety procedures............................................................................................. 14 Unloading and handover at customer premises.............................................................................. 14 Contingency........................................................................................................................................................ 14 Non-machineable or non-routable mail................................................................................................ 14 15 Appendix B Prohibited items – UK Bound, International & BFPO ................................................................ 16 Appendix C How to address your items correctly by country 17 Appendix D BFPO numbers – static and ship ........................................................................................................... 19 1.1 1.2 1.3 1.5 1.6 2.0 2.1 2.2 2.3 2.4 3.0 3.1 3.2 3.3 3.4 3.5 4.0 4.1 4.2 4.3 4.4 4.5 5.0 6.0 6.1 6.2 7.0 8.0 8.1 8.2 8.3 8.4 8.5 8.6 Appendix A AllSort envelope layout requirements for machineable items

AllSort is a 3 day unsorted service for Letters and Large Letters delivered within the UK, a 3 day unsorted service for Packets and a 3-5 day unsorted service for Parcels up to 15kg also delivered within the UK.We provide a 4-8 day unsorted service for items delivered internationally or addressed to the BFPO. AllSort offers customers a competitive and flexible service by sorting non-machineable or non-readable unsorted mail. This includes handwritten mail, international mail, BFPO and items outside the Premier or PremierSort specification. AllSort includes all formats such as letters, large letters, packets and parcels. 1.1 Who it suits AllSort is perfect for businesses currently using Whistl Premier, PremierSort and PremierSort Flex that have additional volumes of mail items that do not meet the specification. AllSort is also ideal for customers currently using franking machines and send mail items 2nd class within the UK, or for people who send international mail and items to the Armed Forces (BFPO). AllSort will eliminate the additional costs associated with franking such as lease payments, maintenance charges, meter reset charges, consumable costs and rate update charges. Not only will AllSort save you money, but it will save you time and hassle. 1.2 Minimum volumes A minimum of 250 items per collection is required. Volume requirements per collection are also geographic dependent. 1.0 AllSort Overview

• Unsorted 3 day service for UK bound packets • Unsorted 3-5 day service for UK bound Parcels up to 15kg • Unsorted 4-8 day service for International mail • Unsorted 4-8 day service for BFPO

• Handwritten items • Polywrapped items

• Packets • Parcels*

• > 5mm per item • > 100g per item

• Return of undeliverables for UK bound and BFPO mail only. International mail undeliverables will not be returned Excluded Services:

• 1st Class items • Special delivery • Recorded delivery

*90% of Large letter and Packets will be delivered by Day 3. For Parcels, our SLA is 3-5 days for the first delivery attempt, up to 3 attempts will be made if the item is undeliverable.

1.4 Collections Collections from customers will be between Monday and Friday, not including public holidays. Saturday collections will be by agreement only. Collection times will be by agreement between the customer and Whistl. 1.5 Presentation • UK bound mail to be separated by format – letters, large letters, packets, parcels. Items are to be presented in Whistl orange trays with the correct tray labels • International mail to be presented in mail trays, unsorted with the correct tray labels. Separation by format is not required • BFPO mail to be presented in mail trays, unsorted with the correct tray labels. Separation by format is not required

1.3 Included services

• Unsorted 3 day service for UK bound letters and large letters

1.6 AllSort service summary by format

AllSort

Service

Letters

Y Y** Y Y** Y Y**

Y Y Y

Y N N N N N N N

Large letters

Y Y Y

Y N N N N

Packets

Y Y Y Y

Y Y

Parcels

Y N Y*

*See weight restrictions for BFPO in section 4.5 **Our International AllSort service does not require sortation by format.

2.0 AllSort national (UK) items

2.1 Description

addressed to its recipient so the address is visible and legible at all times (handwriting must be neat) • Parcels cannot be delivered to a PO Box address for security reasons as they are delivered by a 3rd party carrier • A full postcode is required • The address should be left justified, keeping the right hand side clear of any address details for code marking • For machineable* letters (DL and C5), the address should appear parallel to the longest edge • For machineable large letters (C4), the address should appear parallel to the shortest edge • Please refer to Appendix A for more information on the AllSort machineable letter envelope layout *Machineable items are items that are <100g & <5mm thick that will pass through the sortation machine. Non-machineable items are items that are oversized or polywrapped and don’t pass through the sortation machine. 2.3 Presentation requirements • Mailings that are presented must be separated into different trays according to format (UK only) and destination: - UK bound – letters - UK bound – large letters - UK bound – packets - UK bound – parcels - International mail (see section 3.0) - BFPO (see section 4.0) • Letters and Large Letters must be supplied in trays, unbanded facing the same direction • Goods fulfillment items (Large Letters and Packets) can be presented loose in bags, magnums or alps. • DL/C5 envelopes should be placed upright, standing on their long edge, C4 envelopes should be placed face down • Trays should not be overfilled as it makes handling difficult and can cause envelopes to stick • Items must be clearly labelled using the Whistl tray label for the applicable product • Items must be presented with an AllSort collection receipt upon collection by Whistl

• A 3 day national service within the UK for unsorted letters and large letters, that do not meet the machineable item specification. • A 3 day national service for all packets that do not meet the machinable item specification • A 3-5 day national service for parcels up to 15kg • Flexible collection times to be arranged between the customer and Whistl • Items must have a full address and postcode • Pre-printed return address preferred AllSort national (UK) service summary Day 0 Unsorted mail collected from the customer, mail delivered to Whistl sortation centre

Day 1

Mail recorded, sorted and bagged

Day 2 Bags of sorted mail delivered to the Royal Mail/3rd party carrier

Day 3 Letters, Large Letters and Packets

delivered, DSA mail delivered by Royal Mail

Day 3-5 Mail delivered by a 3rd Party Carrier for parcels 2.2 Addressing layout for national letters, large letters, packets & parcels The addressing layout for national letters, large letters, packets and parcels are as follows: • Envelopes, packets and parcels should not have a pre-printed Whistl indicia • The indicia zone must be kept clear for Whistl indicia spraying • Return addresses must be provided for all items. Preferably with the return address pre-printed on the envelope, packet or parcel. If return addresses cannot be pre-printed, then the address details must be provided on the tray label • The customer must ensure each mailing item is

2.4 Size limits – letter, large letter, packet and parcel

Letter

Large letter

Packet

Parcel

E.g. Unfolded letters, postcards, bills, statements DL & C5 size Length: 240mm max Width: 165mm max Thickness: 5mm max Weight: 100g max Length: 240mm max Width: 165mm max Thickness: 5mm max Weight: 100g max

E.g. Unfolded A4 letters, brochures & magazines C4 size Length: 353mm max Width: 250mm max Thickness: 4mm max Weight: 100g max Length: 353mm max Width: 250mm max Thickness: 25mm max Weight: > 100g < 750g max

E.g. Books, videos, cassettes, product samples

E.g. Large boxes, large jiffy bags

Length: 1200mm max Width: 6 00mm max Thickness: 600m m max Volume: 0.432m 3 max Weight: 15kg max

Machineable

N/A

Length: 610mm max Width: 460mm max Thickness: 460mm max Weight: 2kg max

Non- machineable

N/A

* Any letter that is not flexible is polywrapped or cannot be sorted mechanically.

3.0 AllSort international mail

3.1 Description

in the address. Do not abbreviate as this can cause confusion e.g. items addressed to Kingston WI may end up in London W1 rather than the West Indies Please see Appendix C for a full listing of countries and correct addressing examples. 3.3 Customs declaration If you are sending a package to a destination outside the European Union you will probably need to add a customs label to the item. For items with a value up to and including £270 you must attach a completed and signed CN22 label as near as possible to the top left hand corner on the front of the item, without obscuring the address. For items with a value over £270 you must attach the top part of the CN22 and a CN23 form in a plastic wallet. In both cases you will need to sign to certify the item does not contain any dangerous articles prohibited by postal regulations. Please ensure that your item has a CN22 affixed and that you have written the name and address of the person who signed the CN22 on the front of the package. If you require the CN22 and CN23 customs labels please contact your Whistl Account Manager. 3.4 Presentation requirements • All international items must be presented in an agreed consumable • International items do not need to be separated by format or country destination • Items must be clearly labelled using the correct AllSort tray label for international items • On collection items must be presented with an AllSort collection receipt

• A 4-8 day international service for unsorted letters, large letters and packets • AllSort international items are delivered between 4-6working days in Europe and 6-8 days for rest of the world • Flexible collection times to be arranged between the customer and Whistl • Items must have a full address including the destination country • Items must not carry any perishable items, dangerous substances or prohibited items, these

items will be destroyed immediately – see Appendix B for a full list of prohibited items

AllSort international service summary Day 0 Day 0 Unsorted mail collected from customer Mail delivered to Whistl sortation centre Mail sorted and then recorded into international zones

Day 1

Bags of sorted mail delivered to our international mailing partner Mail sorted to country destination

Day 2 International mail dispatched Day 2-3 Mail in transit to destination country Day 4-8 Mail delivered internationally

3.2 Addressing requirements

There are three basic rules:

1. Many countries operate a postcode system. Therefore please make sur postcode 2. For European destinations the postcode usually goes to the left of the town e.g. 04103 LEIPZIG, 11780 ATHENS 3. Always write the town and country in capital letters with the full country name appearing last

3.5 Size limits

Maximum weight

Description

Personal items, anything you would normally send in the post Goods, gifts and commercial samples up to 2kg (1kg to Saudi Arabia) Simply write PACKET on the front top left hand corner and attach a Customs declaration

Letter & postcards

2kg

Packets

2kg

Minimum size

Maximum size

Length, width and depth combined – 900mm (e.g. 300mm Length x 300mm width x 300mm depth) Greatest single dimension – 600mm

One surface at least 90mm x 140mm

Letter or packet

Postcard

90mm x 140mm

120mm x 235mm

4.0 AllSort BFPO mail

• Do not indicate the geographical location (i.e. Germany) – this will prevent the item entering the civil system in the country • A return address clearly showing the company name should be shown on each item in the event of a non-delivery • For BFPO numbers and locations please see Appendix D for more detail 4.3 Customs declaration Mail to BFPOs 801 to 825 and to BFPO addresses in EU countries do not need a Customs document. For all other destinations where mail contains goods (regardless of value) please attach a signed CN22 Customs label to the outside of the item. HM Customs and Excise pay particular attention to all BFPO mail arriving to or leaving the UK. It is important the sender correctly completes and signs the declaration on Customs label CN22. Local Customs authorities at overseas bases may also have the right to examine mail addressed to HM Forces and may make charges under local regulations. If you require the CN22 Customs labels please contact your Whistl Account Manager.

4.1 Description

• A 4-8 day BFPO service for unsorted letters, large letters, packets & parcels • Flexible collection times to be arranged between the customer and Whistl • Items must have the correct BFPO number • Items must not carry any dangerous substance or prohibited items, these items will be destroyed immediately – see Appendix B for a full list of prohibited items AllSort BFPO service summary Day 0 Unsorted mail collected from customer

Mail delivered to Whistl sortation centre BFPO mail sorted, recorded & bagged

Day 1

Bags of sorted mail delivered to BFPO

Day 2-3 Mail sorted by BFPO Number Mail dispatched by BFPO

Mail in transit to destination country

Day 4-8 Mail delivered to BFPO recipient

4.4 Presentation requirements

4.2 Addressing requirements

• All BFPO items must be presented in an agreed consumable • BFPO items do not need to be separated by format • Items must be clearly labelled using the correct tray label for BFPO • Upon collection items must be presented with an AllSort collection receipt

Each item should be addressed correctly to the addressee as the following:

Name (of addressee) Unit (e.g. 13 Regiment RA) Operation Name BFPO Number (e.g. 40)

4.5 Size limits Maximum weight

All BFPO’s except the following:

15kg

11kg (due to operation reasons we are unable to accept items over 11kg to BFPO 203 to 482 and 485 to 495)

BFPO ships

BFPO 747

No service available

Exercise & operation

2kg (seek advice of BFPO Number)

Minimum weight

Maximum length

1.05m

Max length and width combined

2.00m

5.0 AllSort returns policy

Undeliverable items within the UK and BFPO can only be returned to the customer if a return address has been provided. Any UK undeliverable items will be returned to the customer via Royal Mail. Any BFPO item will only be returned to the customer if the company name is clearly shown.The return of BFPO items will be made on the next collection. Whistl cannot deliver any undeliverable items that carry an international address.

6.0 Consumables

6.2 Tray labels Whistl will provide an electronic template of the AllSort tray label during the initial customer go live presentation.There are six formats of tray labels – UK bound letters, UK bound large letters, UK bound packets, UK bound parcels, international items, BFPO items.

Whistl will supply the relevant equipment required by Whistl customers which will only be used for the final transportation of mail to Whistl centres.Whistl will provide the initial tray and container allocation based on the forecast figures provided by the customer.Whistl Customer Services will determine a replenishment of Whistl trays based on the weekly forecast provided by the customer and exchanged on a one for one basis. 6.1 Re-ordering consumables The customer will provide Whistl Customer Services with two (working) days notice of their requirements and Whistl will endeavour to provide the customer’s required amounts within the notice period. Please contact Whistl Customer Services on 01628 816768 to re-order consumables.

Customer Guide AllSort v17 June 2014 10

Collection receipt Customer Services 01628 816768

3.AllSort

2. PremierSort

PremierSort Flex

1. Collection Details

Customer name

QUANTITY

SERVICE

ITEMS TRAYS MAGNUMS

Date

Magnums Yorks

Bags

Trays

PremierSort Letter – 2 day PremierSort Letter – 3 day

Customer ID

AllSort

Collection address

QUANTITY BY SERVICE

Letter Large Letter Packet

Parcel

PremierSort Light large letter – 2 day PremierSort Light large letter – 3 day PremierSort Heavy large letter – 3 day

AllSort National

Vehicle number

Arrival time

QUANTITY BY SERVICE

Departure time

International

PremierSort Packet – 3 day

BFPO

Driver name

Signature

PremierSort Flex Letter – 2/3 day PremierSort Flex Large letter – 2/3 day

TNT POST USE ONLY

Customer name

Goods in name

Signature

Goods in signature

White Copy:Whistl Operations, Yellow Copy: WhistlAccounts, Green Copy:Transport, Pink Copy:Customer

7.0 Forecasting

The customer must provide Whistl Customer Services with a 7 day and 24 hour forecast of their mailing. The forecast will include anticipated volume of mailing items and must provide details of the format and destination of mailing items expected to be handed over on each of the next 7 working days and the day prior to collection.

8.1 Collection times Standard collection times will be set up prior to the customer’s first collection and will be considered fixed from this point. However, if mutually agreeable to both the customer and Whistl Customer Services, these collection times are flexible. 8.2 Collection time change process The aim of this process is to ensure requests for new or changes to existing collection times are managed in a controlled way. Whistl Customer Services will coordinate requests and notification of changes to collection times. Any requests to change collection times must be made by e-mail to Whistl Customer Services and may require at least 14 working days for changes to be processed. Whistl Customer Services will confirm by e-mail, subject to capacity and capability, whether the change of collection time is acceptable. Whilst Whistl will endeavour to meet the customer’s requirements, this may not be possible in every instance. The final decision regarding the allocation of collection times rests with Whistl. 8.0 Collection process

8.4 Unloading and handover at customer premises

• Separate mailings must be unloaded into separate containers which will facilitate the revenue protection checks against each mailing • Customers provided with Whistl containers are responsible for loading and unloading the containers when and where directed by the Whistl driver • All mailings handed over to a Whistl driver must be accompanied by a collection receipt. At handover, the Whistl employee will sign, time and date both copies of the collection re ceipt. Whistl and the customer’s driver will each retain one copy of the collection receipt

8.5 Contingency

In the event of customer premises being inaccessible for any reason, the customer must notify Whistl Customer Services of any alternative arrangements and any subsequent change to normal practice at the earliest opportunity.

8.6 Non-machineable or non-routable mail

8.3 Customer Health and Safety procedures

Non-machineable or non-routable mail includes mail for addresses outside the UK, for BFPO addresses, without a full address, or does not comply with, or is not presented in accordance with the specification outlined in the PremierSort Customer Guide. Mail classified as non-machineable or non-routable will be defaulted to Whistl AllSort wherever possible if Whistl so elects. In this case the customer shall pay the current Whistl AllSort rates and handling charge. If Whistl cannot, or elects not to, process the non- machineable mail, then the items will be returned to the customer at such time as Whistl may elect. This is likely to be at the same time as a future collection from the customer.

Whistl will require all drivers to wear safety shoes, high visibility jackets and comply with all customer site traffic rules whilst on customer premises. All drivers should only have access to those areas directly related to the handover of mailing items unless previously agreed with Whistl Operations.

Appendix A AllSort envelope layout requirements for machineable items

AllSort Machineable Item

Mr A Smith 300 Western Road Otterly

OXFORD OX4 5ZZ

Please note the diagram above is not to scale. The measurements above apply to DL, C5 and C4 machineable items • The address must be left-justified, keeping the right hand side clear of any address detail for code marking (this is the yellow shaded areas) • The address must appear in the Address Zone, but must be at least 15mm from any edge and 5mm away from logo/design • The Indicia Zone must be kept clear for Whistl indicia spraying • Leave clear a zone 18mm from the bottom edge and 115mm from the right edge • If you require a return address sprayed (this is the top yellow shaded area), no part of the address can fall within 40mm of the top of the mail piece

• For DL and C5 envelopes the address should appear parallel to its long edge

• For C4 envelopes the

address should appear parallel to its short edge

Appendix B Prohibited items – UK Bound, International & BFPO Note: this list is not exhaustive

• Weapons of war, except as permitted by part exclusions below • Ammunition • Solvent-based paints, varnishes and enamels • Water-based paints, varnishes and enamels with volume over 150ml • Any other item prohibited by law or, that in the opinion of Whistl, may be harmful or dangerous to Whistl employees

• Aerosols – except inhalers with a volume of 50ml or less • Alcoholic liquids with alcohol content higher than 70% • Asbestos • Batteries classed as dangerous goods by the latest edition of the International Civil Aviation Organisation’s Technical Instructions • Butane lighters and refills • Clinical and medical waste • Flammable, non-flammable, toxic compressed gases • Corrosives • Counterfeit money or counterfeit postage stamps • Drugs of any description unless approved (see below) • Dry ice • Environmental waste • Explosives • Flammable liquids or solids • Lottery tickets excepts for United Kingdom lottery tickets • Indecent, obscene or offensive material • UN2814 OR UN290 Infectious substances as classified at 6.2 of the 2005-2006 edition technical instructions for the Safe Transport of Dangerous Goods by Air, published by ICAO (International Civil Aviation Organisation) • Magnetised material with a magnetic field strength of 0.159A/m or more at a distance of 2.1m from the outside of the package • Matches • Oxidising materials or organic peroxides • Pesticides • Toxic liquids, solids or gases • Poisons • All radioactive material and samples classified as radioactive using table 2-12 of the latest edition of the International Civil Aviation Organisation’s technical instructions

Appendix C How to address your items correctly by country Europe 1. Austria Herr Franz Huber Beethovenstrasse 12 1010 WIEN AUSTRIA 6. Germany Mrs F Meier Weberstr. 2 53113 BONN 1 GERMANY 10. Italy Sig. Giovanni Masci via Garibaldi 27 47037 RIMINI RN ITALY

11. Luxembourg M. Jaques Muller 71 route de Longway

Mr P Kunde Lange Str. 12

04103 LEIPZIG GERMANY

2. Belgium

4750 PETANGE LUXEMBOURG

M. Emile Dubois Rue du Diamant 215 4800 VERVIERS BELGIUM Mr Thor Nielsen Tietgensgade 137 8800 VIBORG DENMARK Mr Torben Raldorf PO Box 100 COPENHAGEN 1004 VIBORG DENMARK Mr Asko Teirila PO Box 511 39140 AKDENMAA FINLAND M. Robert MARIN Rue de l’Eglise Dunes 82340 AUVILLAR FRANCE

Germany has strict rules about receiving mail which, if ignored, may result in your mail being undelivered When addressing mail to Germany always use the new five-digit postcode. Using an old four-digit postcode will cause delay. Put the postcode before the town name and put the house number after the street name.

12. Monaco As France

3. Denmark

13. The Netherlands Mr J van Dieten Morsstr 111 2312 BK LEIDEN

THE NETHERLANDS There should be a double space between the postcode and the post town.

14. Norway

7. Greece

Herr Hans Hansen Svingen 22 9230 BEKKEHAUG NORWAY

Mr George Latsis Alkamenou 37 117 80 ATHENS GREECE

4. Finland

15. Portugal

8. Iceland

Senhor Carlos Manuel Pereira Av das A’Augsa Livres Monte Trigo 7220 PORTEL PORTUGAL

Mr Jon Jonsson Einimel 80 107 REYKJAVIK ICELAND

5. France

9. Republic of Ireland Mr Gerard Carey 45 O’Connell Street DUBLIN 1

Rosalina Silva R Conde Redondo 80 1192 LISBOA CODEX PORTUGAL

Mme Marie PAGE 23 Rue de Grenell

REPUBLIC OF IRELAND (Only Dublin has postcodes)

75700 PARIS CEDEX FRANCE

When addressing mail to France, write the addressee’s surname in CAPITAL letters.

17. Republic of Singapore Mr Tan Kay Hui 532 Chai Chee Road SINGAPORE 1646

7. Hungary

16. Spain

M. Horvath LASZLO Budapest Kossuth u.7 1055 HUNGARY

Sra Ana Jimenez Mimbreras 4 03201 ELCHE (Alicante) SPAIN The province should be included in brackets after the town.

REPUBLIC OF SINGAPORE

18. Slovak Republic M Jan Kemr Olsanka 18

8. Israel

17. Sweden

Mr G Kaul 27 Rue Yafo 91999 JERUSALEM ISRAEL

820 01 BRATISLAVA 1 SLOVAK REPUBLIC

Fru Inger Lilja Vasavagen 3 4tr 582 20 LINKOPING SWEDEN

19. Thailand

9. Japan

Mr Sudhorn Yoothong 13/54-26 Chaeng Waltana Road Bang Kehn BANGKOK 10002 THAILAND

18. Switzerland

Mr Yushi Morimoto 504 Kasumigaseki 1 chome, Chiyoda-ku TOKYO 100 JAPAN

M.Andre Perret Schanzenstrasse 7 3030 BERNE SWITZERLAND

20. Turkey

10. Republic of Korea Mr Hong Kil-Dong

Rest of the World 1. Australia Mr J Brownhall 264 High Street ALLAMBIE NSW 2100 AUSTRALIA

Mr Mazhar Alkan Iskele Caddesi 35 06101 ANKARA TURKEY

100 Sejongno, Jongno-gu SEOUL 110-050 REPUBLIC OF KOREA

21. Ukraine

11. Mexico

Mrs L Projivalsky 252001 KIEV Prospect F Skaryna UKRAINE

Mr Joaquim Cepeda San Antonio Abad 120 – Piso 4 06820 CIUDAD DE MEXICO MEXICO

The state abbreviation should be inserted on the same line as and between the town and the postcode.

22. USA

12. New Zealand Mr B Parker

2. Brazil

Mr Joe Engle 1612 Dexter Street FORT WAYNE IN 46805 UNITED STATES OF AMERICA

64 Waterloo Quay WELLINGTON 1 NEW ZEALAND

Sr. Ronaldo Ganclaves Av Paulista 952,Apto 16 B VISTA 01311-300 Sâo Paulo - SP BRAZIL

13. Poland

Mr Bill Harrison

347 L’Enfant Plaza SW WASHINGTON DC 20260-6500 USA If only the first half of the postcode is known, this will be sufficient, although both parts are preferred.The abbreviation USA is also acceptable

Mr Jan Kalinkowski ul Cicha 5 62-806 KALISZ POLAND

3. Bulgaria

Dr Tzantcho Gantchev Dimo Hadjikimov 6

1606 SOFIA BULGARIA

14. Romania

Mr Gheorghe Petraru Bd Golescu 38 77113 BUCHAREST ROMANIA

4. Canada

M. Jen Durand 150 Rue Nepeau App5 OTTAWA ON K1P 2P6 CANADA

15. Russia

Ivanova I.S. Medyn oulitsa Gazagin 7 103375 MOSCOW K-375 RUSSIAN FEDERATION

5. Croatia Ana Car Ilica 25

41 000 ZAGREB CROATIA

16. Serbia

Mr Stevan Raukovic Palmoticeva 2 11001 BELGRADE SERBIA Items for the former Yugoslavia should be addressed to the relevant Republic.

6. Czech Republic

M. Miroslav Ondevejka Fibichova 92 125 02 PRAGUE 3 CZECH REPUBLIC

Appendix D BFPO numbers – static and ship

If you require BFPO numbers for exercise and operational areas in the world please contact BFPO Customer Services Centre on 08457 69 79 78.

Below are BFPO of static locations

BFPO numbers

Location

Country

2 4 6 8

Washington Kathmandu

USA

Nepal

Lisbon Naples Nairobi

Portugal

Italy

Kenya Brunei Belize Canada Germany Germany Germany Holland Germany Germany Germany Belgium Holland Germany Germany Germany Germany Germany Germany Germany Germany Germany Belgium

Seria

12 14 15 16 17 18 19 22 23 26 28 30 31 35 36 38 39 40 44 47 49

Belize City

Suffield Herford

Sennelager

Munster

Maastricht

Monchengladbach

Paderborn

Celle

Casteau

Brunssum

Hohne/Berlin/Hamburg

Hameln

Elmpt

Osnabruck Fallingbostel

Bielefeld

Rheindahlen

Dulmen

Gutersloh Brussels

BFPO numbers

Location Stavanger Gibraltar Episkopi Akrotiri Dhekelia

Country Norway Gibraltar

50 52 53 57 58 59 61 62 63

Cyprus Cyprus Cyprus Cyprus

Ayios Nikolaos

Milan

Italy

Valencia Virginia

Spain

USA

65 Rome

Italy

105 109

Isolated detachments

See table below

Ramstein

Germany Germany Germany Germany Denmark

113 115

Mansergh Bks

Heidelberg

140 150 599 622 655 655 655 655 655 677 700 747 777 785 786 794 801 802 803 804 805 806 808 1000 1001

JHQ Rheindahlen

Karup

UKSUPU (Izmir)

Turkey

IMATT (SL)

Sierra Leone

Mount Pleasant Airport

Falkland Islands Falkland Islands Falkland Islands Falkland Islands Falkland Islands Ascension Island

Stanley

Mount Alice Byron Heights South Georgia RAF Ascension

PC Div, School of Log

Deepcut London London London London Andover

DMC Mill Hill D Def PCS

SSVC HQ

SSVC TV & Radio FRACAS Centre

Lisburn

Northern Ireland Northern Ireland Northern Ireland Northern Ireland Northern Ireland Northern Ireland Northern Ireland

Ballykelly Armagh

Omagh

Ballykinler Holywood Aldergrove

London Courier Terminal

London

RAF Brize Norton Courier Terminal

Brize Norton, England

Below are Ship BFPO numbers

BFPO No

HM Ship

BFPO No

HM Ship

335 338 339 345 346 350 357 358 361 362 363 366 368 369 375 376 377 378 380 381 382 384 386 387 389 391 393 395 396 398 399 401 402

HMS Middleton HMS Monmouth HMS Montrose

200

Ships Office HMS Albion HMS Archer HMS Argyll

204

208 210 212 214 215 221 222 229 231 241 243 248 251 252 253 254 255 256 261 271 274 275 276 277 278 279 280 281 282 285 288 289 292

HMS Northumberland

HMS Nottingham

HMS Ark Royal

HMS Ocean

HMS Astute

HMS Pembroke HMS Penzance HMS Portland HMS Puncher HMS Pursuer HMS Quorn HMS Ramsey HMS Ranger HMS Richmond HMS Roebuck HMS Raider HMS Sabre HMS Sceptre HMS Scott HMS Severn HMS Scimitar HMS Shoreham HMS Sovereign HMS Spartan HMS Splendid HMS Somerset HMS Sutherland HMS St Albans HMS Talent HMS Tireless HMS Torbay HMS Trafalgar HMS Trenchant HMS Triumph HMS Trumpeter HMS Turbulent HMS Superb HMS Smiter HMS Southampton

HMS Atherstone

HMS Blyth

HMS Bangor HMS Biter HMS Blazer

HMS Brocklesby

HMS Bulwalk

HMS Campbeltown HMS Cattistock HMS Charger HMS Chatham HMS Chiddingfold

HMS Clyde

HMS Cornwall

HMS Cumberland

HMS Dasher

390

HMS Dumbarton Castle

HMS Echo

HMS Enterprise HMS Edinburgh

HMS Exeter

HMS Endurance HMS Explorer HMS Example

403 404 405 406

HMS Express HMS Exploit HMS Gleaner

HMS Gloucester HMS Grimsby HMS Hurworth HMS Illustrious HMS Iron Duke HMS Lancaster HMS Ledbury HMS Liverpool HMS Manchester HMS Kent

407

408 409

300

HMS Tracker

305

412 418 419 421 423 426

HMS Tyne

309

HMS Vanguard HMS Victorious HMS Vigilant HMS Vengeance

318 323 324 327 331 334

420

HMS Walney

HMS Westminster

HMS Mersey

430

HMS York

BFPO No

HM Ship

BFPO No

HM Ship

431 432 433 434 435 436 437 438 439 441 442 443 445

RFA Wave Ruler RFA Wave Knight

446 447

RFA Largs Bay RFA Lyme Bay RFA Mounts Bay RFA Orangeleaf RFA Sir Bedivere RMAS Newton MV Anvil Point MV Beachy Head MV Eddystone MV Hartland Point MV Hurst Point MV Langstone MV Indomitable MV St Brandon

RFA Argus RFA Bayleaf

448 449

RFA Black Rover RFA Cardigan Bay RFA Brambleleaf RFA Diligence RFA Fort Austin RFA Fort George RFA Fort Rosalie RFA Fort Victoria RFA Gold Rover

452

464

465 466 467 468 469 470 478 482

440

RFA Oakleaf

Whistl Ltd Meridian House Fieldhouse Lane Marlow Buckinghamshire SL7 1TB

Tel 01628 861503 Email moreinfo@whistl.co.uk

www.whistl.co.uk

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