3.0 AllSort international mail
3.1 Description
in the address. Do not abbreviate as this can cause confusion e.g. items addressed to Kingston WI may end up in London W1 rather than the West Indies Please see Appendix C for a full listing of countries and correct addressing examples. 3.3 Customs declaration If you are sending a package to a destination outside the European Union you will probably need to add a customs label to the item. For items with a value up to and including £270 you must attach a completed and signed CN22 label as near as possible to the top left hand corner on the front of the item, without obscuring the address. For items with a value over £270 you must attach the top part of the CN22 and a CN23 form in a plastic wallet. In both cases you will need to sign to certify the item does not contain any dangerous articles prohibited by postal regulations. Please ensure that your item has a CN22 affixed and that you have written the name and address of the person who signed the CN22 on the front of the package. If you require the CN22 and CN23 customs labels please contact your Whistl Account Manager. 3.4 Presentation requirements • All international items must be presented in an agreed consumable • International items do not need to be separated by format or country destination • Items must be clearly labelled using the correct AllSort tray label for international items • On collection items must be presented with an AllSort collection receipt
• A 4-8 day international service for unsorted letters, large letters and packets • AllSort international items are delivered between 4-6working days in Europe and 6-8 days for rest of the world • Flexible collection times to be arranged between the customer and Whistl • Items must have a full address including the destination country • Items must not carry any perishable items, dangerous substances or prohibited items, these
items will be destroyed immediately – see Appendix B for a full list of prohibited items
AllSort international service summary Day 0 Day 0 Unsorted mail collected from customer Mail delivered to Whistl sortation centre Mail sorted and then recorded into international zones
Day 1
Bags of sorted mail delivered to our international mailing partner Mail sorted to country destination
Day 2 International mail dispatched Day 2-3 Mail in transit to destination country Day 4-8 Mail delivered internationally
3.2 Addressing requirements
There are three basic rules:
1. Many countries operate a postcode system. Therefore please make sur postcode 2. For European destinations the postcode usually goes to the left of the town e.g. 04103 LEIPZIG, 11780 ATHENS 3. Always write the town and country in capital letters with the full country name appearing last
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