2.0 AllSort national (UK) items
2.1 Description
addressed to its recipient so the address is visible and legible at all times (handwriting must be neat) • Parcels cannot be delivered to a PO Box address for security reasons as they are delivered by a 3rd party carrier • A full postcode is required • The address should be left justified, keeping the right hand side clear of any address details for code marking • For machineable* letters (DL and C5), the address should appear parallel to the longest edge • For machineable large letters (C4), the address should appear parallel to the shortest edge • Please refer to Appendix A for more information on the AllSort machineable letter envelope layout *Machineable items are items that are <100g & <5mm thick that will pass through the sortation machine. Non-machineable items are items that are oversized or polywrapped and don’t pass through the sortation machine. 2.3 Presentation requirements • Mailings that are presented must be separated into different trays according to format (UK only) and destination: - UK bound – letters - UK bound – large letters - UK bound – packets - UK bound – parcels - International mail (see section 3.0) - BFPO (see section 4.0) • Letters and Large Letters must be supplied in trays, unbanded facing the same direction • Goods fulfillment items (Large Letters and Packets) can be presented loose in bags, magnums or alps. • DL/C5 envelopes should be placed upright, standing on their long edge, C4 envelopes should be placed face down • Trays should not be overfilled as it makes handling difficult and can cause envelopes to stick • Items must be clearly labelled using the Whistl tray label for the applicable product • Items must be presented with an AllSort collection receipt upon collection by Whistl
• A 3 day national service within the UK for unsorted letters and large letters, that do not meet the machineable item specification. • A 3 day national service for all packets that do not meet the machinable item specification • A 3-5 day national service for parcels up to 15kg • Flexible collection times to be arranged between the customer and Whistl • Items must have a full address and postcode • Pre-printed return address preferred AllSort national (UK) service summary Day 0 Unsorted mail collected from the customer, mail delivered to Whistl sortation centre
Day 1
Mail recorded, sorted and bagged
Day 2 Bags of sorted mail delivered to the Royal Mail/3rd party carrier
Day 3 Letters, Large Letters and Packets
delivered, DSA mail delivered by Royal Mail
Day 3-5 Mail delivered by a 3rd Party Carrier for parcels 2.2 Addressing layout for national letters, large letters, packets & parcels The addressing layout for national letters, large letters, packets and parcels are as follows: • Envelopes, packets and parcels should not have a pre-printed Whistl indicia • The indicia zone must be kept clear for Whistl indicia spraying • Return addresses must be provided for all items. Preferably with the return address pre-printed on the envelope, packet or parcel. If return addresses cannot be pre-printed, then the address details must be provided on the tray label • The customer must ensure each mailing item is
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