Best Practices Honorees

2021 H O N O R E E

Clearvue Vision Center K E N T , WA

Clearvuevision.com Est 2008 Number of Doctors: 5

Using the latest technology, Clearvue Vision Center in Kent, Wash. is committed to improving the quality of their patients’ lives through better vision. One thing the team can always count on is change in pursuit of being the best. Under the leadership of Alexandra Gelt, O.D. and Bryan Heitmeyer, O.D, regular staff meetings are held to review the practice's patient satisfaction surveys and conduct team trainings, and they are always looking for opportunities to improve. Clearvue Vision Center strives to be convenient for its patients, offering evening and weekend hours; online scheduling, bill pay and contact lens ordering; and text reminders for appointments |and low contact lens supply alerts. Last year, the practice also implemented a wildly popular text feature that enables patients to communicate

directly with the team during business hours by texting the office phone number. Then, in response to the COVID-19 pandemic, it launched curbside pickup and telehealth visits. Clearvue offers many services beyond those found in the typical practice, including low vision, specialty contact lens fittings, myopia management, and more. Its optical has also become known as the place to shop unique, hard-to-find eyewear. Dr. Heitmeyer is currently pursuing his MBA to learn more about strategic management of the practice, particularly as the industry continues to change, bringing about new challenges and disruptors.

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