2022 H O N O R E E
Urban Optics CO L L E G E S TAT I O N , T X
Urban-optics.com Est 2012 Number of Doctors: 3
At Urban Optics, the team approaches eye care with a one-on-one approach to customize each patient experience. Patients are greeted by a host who checks them in before visiting with the office’s concierge, who helps to facilitate the rest of the patient’s flow throughout the office. “Super technicians” are trained to refract, diagnose and prescribe, which has eliminated the need to “hand off” a patient, and ultimately, enhances the practice’s personalized customer service experience. This unique approach to customized care earned Urban Optics its Best Practices recognition for excellence in patient experience. While practice owner Matthew Greene, OD, specializes in contact lenses and dry eye
management, the practice offers everything from pre- and post-operative care, emergency exams, glaucoma testing, cataract management, myopia management, and more.
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