Payroll Insight Report 2027 - In-house

PAYROLL INSIGHTS SURVEY 2026 IN-HOUSE

RESULTS

Working arrangements

Number of pay professionals in an organisation

What working arrangements do you operate for the staff in your organisation?

The median number of employees per pay professional is 400, a 7% increase on the previous year. This suggests payroll teams are continuing to absorb additional workload despite ongoing legislative complexity and reporting obligations. In-house payroll teams average at four team members, this does not consider the complexity of the payrolls, as specialised teams may require more resources.

26% OFFICE- BASED

15% REMOTE

77% HYBRID

1

3

Payroll per pay professional

MEDIAN

AVERAGE

1% OFFSHORE

1% OTHER

400 MEDIAN

509 AVERAGE

Employees per pay professional

Hybrid working remains by far the most popular option, with more than three-quarters of respondents choosing this arrangement. The balance between office-based and home working also remains remarkably even, with respondents spending an average of around 2.5 days per week in each location. Hybrid working remains the dominant model across all surveys, suggesting that employers continue to view payroll as particularly well suited to flexible working. arrangements.

400 MEDIAN

988 AVERAGE

Payslips (monthly) per pay professional

4

In most cases percentages have been rounded to two decimal places for clarity and may not add up to 100%. Graphics may have been rounded to whole percentages.

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