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Device integration drives the next evolution of telehealth models.
Driven by the pandemic, telehealth and connected health device adoption are now mainstream in the United States - nearly two- thirds of US broadband households report using a telehealth service in the past 12 months, and 55% own at least one product that collects and transmits their biometric health data, such as a smart watch. With care providers and patients increasingly recognizing the limits of a purely visit-based approach to telehealth, demand for remote patient monitoring (RPM) solutions is at an all-time high - and telehealth providers are taking notice, as evidenced by the merger of Teladoc and Livongo in late 2020. Parks Associates surveys have found that patients are increasingly choosing their care providers based on their ability to support RPM and use data from connected health devices.
Kristen Hanich Director, Research Parks Associates
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