The integration of Millwood Practice into NPC’s Community Interest Company (CIC) model supports a locally owned, not-for-profit approach to healthcare delivery.
This model ensures that:
• Decision-making remains clinically led • Services are shaped around the needs of the local population • Financial surpluses are reinvested into patient care Importantly, this transition does not represent a change in the patient-facing identity of the practice. Patients continue to receive care from familiar clinicians and staff, ensuring continuity and stability. The CIC model ensures that the practice remains locally accountable and clinically led, distinguishing it from external or commercial provider models. The integration of Millwood Medical Practice into NPC represents a proactive and collaborative approach to addressing the challenges facing general practice. It demonstrates: • A commitment to service sustainability • A focus on supporting clinicians and staff • A clear emphasis on maintaining high-quality patient care
By strengthening organisational resilience while preserving local identity and clinical leadership, this transition provides a strong foundation for the future of primary care services in Gorleston and contributes positively to the wider Norfolk and Waveney health system.
What do the patients say about the Millwood Medical Practice services?
“The nurse could not have been any better. She was so lovely and made me feel very comfortable. I would love to have her at any future appointments” Patient of Millwood Medical Practice
“As usual a good professional service and also usual reassuring manner throughout appointment.” Patient of Millwood Medical Practice
“Excellent service as always” Patient of Millwood Medical Practice
Norfolk Primary Care - Quality Account 2025/26
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