University of Kent - Head of Maintenance

Internal & External Relationships Internal: • Senior managers and colleagues within Estates department • Direct line management reports • Heads of Schools and Departments and other senior managers, building informal relationships and formal networks to ensure that the University’s Maintenance services are strategically aligned. • Estates and Maintenance staff: advising, directing, supporting and managing; chairing meetings; managing and sponsoring projects, organising and driving working groups.

• Internal auditors reviewing the award of contracts, purchasing arrangements and stock control in the Maintenance store. • Kent Union staff and students explaining services, communicating plans and policies, dealing with issues and concerns and service development. • Committees, user panels, ad-hoc groups, representing Maintenance on University committees; presenting submissions on policy and planning; advising; influencing and discussing policy issues. External: • Representative on external groups consulting, communicating solutions. Dealing with complaints and concerns.

• Attendance at conferences and seminars, networking with counterparts and representatives of other organisations. • Partner Higher Education institutions in delivering Maintenance services. • Consultants undertaking feasibility studies, design and project work. • Apprentice training organisations. • Suppliers of goods and contract services. • External Auditors engages to review service delivery.

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