• Provide relevant data and information to assist with the formulation of annual budgets. • Implement the principles of business focused Maintenance to deliver a quality service consistent with value for money. Service Delivery • Take the lead in ensuring that policies and procedures have been implemented to deliver the appropriate quality of service. • Undertake regular reviews and informal audits of service delivery. Identify and implement remedial action and highlight significant areas of concern or success to the Assistant Director of Estates (Maintenance and Compliance). • Actively build relationships with stakeholders, ensuring that they receive the information that they need and are able to feedback views regarding the Maintenance service provision. Contract Management • Responsible for the specification, tendering and award of contracts to external service providers. • Review the performance of maintenance contractors ensuring compliance and timely service delivery. • Throughout the procurement process follow the University’s financial regulations liaising with the Head of Procurement as required. • Lead negotiations to resolve contractual issues and where necessary determine contracts in accordance with terms and conditions.
• Support continuous improvement programmes with supplies/contractors, jointly developing strategies and incentives to enhance performance and promote local supplier participation. Other Duties • Represent the Maintenance section and Estates Department more widely on relevant internal committees and working parties and on external forums / networks as agreed with the Assistant Director of Estates (Maintenance and Compliance) ensuring that Kent has a positive high profile, especially within the local community and Higher Education sector. • Regularly attend Health and Safety Committee meetings for multiple occupancy buildings bringing together key stakeholders from across the University as well as representations from external contractors where required. • Chair regular meetings with external contractors so matters relating to service provision and
• Deputise for the Assistant Director of Estates (Maintenance and Compliance) as required at meetings, committees and on specific projects. Such other duties, commensurate with the grade of the post that may be assigned by the Head of Department or their nominee. Health, Safety & Wellbeing Considerations and Responsibilities The post holder undertakes Health, Safety and Wellbeing duties including; • Management representation on the Estates Local Safety Committee and for multiple occupancy buildings • Undertakes regular inspections of facilities for which Estates is responsible. • Undertakes risk assessments of Maintenance operations to establish safe working practices. • Conflict resolution using good HR practice.
quality of service can be discussed, agreed and implemented. • Lead training events or
workshops for Estates staff, and where required University staff, relating to the responsibilities of the Maintenance teams, and
when implementing new procedures, software or processes. • Proactively promote
innovation and development in carbon initiatives required for relevant accreditation, including ISO 14001 and the Carbon Trust Standard.
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