Parcel Shipments
Damage Discovered on Parcel Shipments Similar to freight shipments, we also need to know if there was any damage to your parcel (UPS/FedEx) shipment. Please review your packages and items inside as soon as possible and follow the steps below so that we can help get your items replaced as quickly as possible.
Report any damage found within 48 hours of delivery .
Note the location and type of damage; scratches, cracks, gouges, etc.
Take photos of the damage that clearly depict where the product has been damaged.
Please send the documented damage information and photos, along with your name and order number, to: info@windowwellsupply.com
Contact us if you have any questions, we are here to help! (262) 633-3707 info@windowwellsupply.com
Delivery Errors We try our hardest to ensure that each order is exact, but, unfortunately, sometimes mistakes do happen. If your delivery doesn't match your order, we apologize and assure you that we'll set it right. Please contact us right away (within 48 hours after delivery) at: info@windowwellsupply.com. A member of our team will arrange a prompt replacement or refund for you.
Thank you for choosing Window Well Supply!
Made with FlippingBook Digital Proposal Creator