Consensus Impact Report 25-26

Providing the best quality of life. Providing the best quality of life.

Quality of Life at Consensus

We used our Quality of Life Framework across all Consensus services to give the people we support a clear voice in what matters most to them, tell us how we are doing and how they want to live. Focused on 10 key areas of life, it helps us understand what’s working, what needs to change, and how to shape support around each person’s goals, from everyday independence to bigger ambitions.

In July 2025, 92% of the people we support took part in our Quality of Life survey. They rated every domain as Good or Great, a powerful reflection of the consistency and quality of support being delivered. A follow-up survey in January 2026, with 81% participation, confirmed that these outcomes are not only being achieved, but sustained, demonstrating real, lasting impact on people’s lives.

Looking after my physical health

My Home 10/10 Feeling safe 9/10

9/10 8/10

My work and education

© 2026 Consensus Support Ltd. All rights reserved. Our Quality of Life Model and its contents are the intellectual property of Consensus Support Ltd. and may not be reproduced, distributed, or used without prior written permission. Consensus | Impact Report 2025/26 13

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