Providing the best quality of life.
Families know the people we support best, so working in partnership with them helps us provide more personalised support and better outcomes. We continue to seek new ways to strengthen these relationships, using feedback, technology and different communication channels to make it easier for families to stay informed, involved and connected. Engaging with families
This year, we launched the Altra Family App, creating new ways to strengthen communication with families. Designed to keep people connected, it makes it easier to share updates, celebrate moments, and ensure those closest to the people we support feel informed, involved, and reassured.
They keep us very informed about our son, we’re really pleased with Altra, where different staff, who look after him, tell us what they have been doing with him each day. This is really reassuring for us.
Parent to a person we support
Impact Report 2025/26 | Consensus 22
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