Team Management • Promote and sustain constructive, supportive and friendly working relationships with all clients, external and internal, immediate and senior management and other work colleagues. • Maintain an overview of casework undertaken by the Disability Support and Inclusion Service and Wellbeing Service, providing input and advice to assist them with problem-solving and achieving complex adjustments. • Devise and/or contribute to staff training plans and documentation to support the implementation of change to systems and processes. • Work with IT to monitor user compliance during transitional periods when implementing change; provide feedback to line managers on any performance issues, identifying training and development opportunities. • Build and maintain an effective and positive relationship with the Students Association. Professional Skills • Ensure that you and your team apply the relevant knowledge, skills and expertise to deliver a World-class service. • Gain and maintain knowledge and experience of all relevant areas of work. • Actively take responsibility for your own personal career development in all respects.
Other Requirements/ Information The role will involve regular travel between University of Law campuses.
In addition to the duties and responsibilities listed below, the jobholder is required to perform other duties assigned by the Director of Student Experience, Wellbeing and Inclusion and Operations Board members from time to time. The job holder has a duty to take reasonable care for the health and safety of themselves and of other persons with whom they come into contact at work. The job holder also has a duty to co-operate with the University in complying with any statutory duty or requirement concerning health and safety at work. In particular, they must familiarise themselves with the Health and Safety Policy and its safety and fire procedures.
This job description is to be read in conjunction with the relevant Roles and Responsibilities Career Level document.
This job description is correct at February 2020. It may vary in consultation with the post holder to reflect changes within the market place, in Operations and the University.
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