Terms & Conditions of Service

to be a reasonable approximation of the amount of such damages. All liability for Short Notice Charges and Short Notice Return Charges shall be joint and several as between Customer(s) and Gas Retailer, and a Customer or Gas Retailer is not released of discharged from liability if the other, or another Customer or Gas Retailer, is released or discharged. Dispute Resolution Process 16. As part of a Gas Retailer Master Services Agreement with SaskEnergy, Gas Retailers have agreed to comply with a Code of Conduct. 17. Code of Conduct disputes will be resolved following the dispute resolution procedures described in Schedule 6 to the Gas Retailer Master Services Agreement between SaskEnergy and the Gas Retailer and the results of such procedures will be final and binding upon the parties (the “Dispute Resolution Process”). As a term and condition of service, a Gas Retailer Customer agrees to be bound by the Dispute Resolution Process, as amended from time to time. The Dispute Resolution Process is available online at www.saskenergy.com. 18. A Customer or Gas Retailer that wishes to proceed to level 2 of the Dispute Resolution Process, which involves appointment of a dispute resolution coordinator, shall pay a Dispute Resolution Fee to SaskEnergy. The parties to a Med-Arb session (as defined in the Dispute Resolution Process) shall be entitled to a one half day Med-Arb session, subject to payment of the Dispute Resolution Fee, thereafter the dispute resolution coordinator may render a ruling, or where both parties are in agreement, the session may be extended and the parties shall contract directly with the dispute resolution coordinator for the additional cost. The current Dispute Resolution Fee is found in the Tariff of Fees (Appendix C).

SaskEnergy Terms and Conditions of Service Schedule – Appendix E

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