EDUCATION
EDUCATION
Determine your leadership style. Chaos or Safety?
Expo Education Schedule
Landscaper Education
Tuesday, Oct. 17
Landscaper Education Tracks: Hardscape Irrigation Landscape Lighting Leadership New Business Opportunities Pool & Spa Sales & Profitability Technology Tree Care
First, you have to understand where you lean during change. Depending on your role in your dealership, you may have a range of reactions to this. Maybe you think, “There is no way that I (yes, little old me) can create the real changes needed inside our dealership. I’m just a GM, Parts Support Specialist, or professional juggler.” Regardless of your role, you have the opportunity to create change. If you’ve been a part of an organization where one person ruined the culture for everyone, you know that regardless of the role you hold, one person can be the catalyst for change, either positively or negatively; it’s up to you what kind of change you want to create. “Sara, I want to see a change in my business, but no matter what I do, getting my people on board always feels like a struggle.” I was at a dealer meeting recently, and that is what an owner, who looked resigned to the fact that this is the way it was always going to be, came up to me and said. I get it, getting your people on board for change inside of your dealership can be tricky, especially when you don’t have any fight left. You know the moment you are at the end of your peak season, and you step back and think, “Man, I never want to experience that again”? As a result, you, as an owner, develop a 73-bullet-point plan for change. Little did you know that asking your people to change would be met with the same enthusiasm as telling your kids that you weren’t going to celebrate Christmas this year. When people are in chaos, or constant change, with no end in sight,
New Business Opportunities If you’re looking to introduce a new product offering or service line but don’t know where to start, you’re not alone. Fortunately, we have a New Business Opportunities track to help you get started. Learn the basics of profitable new services you can add to your operation.
Part 107 Remote Pilot Training Course Time: 8 AM – 5 PM Price: $175 Education Track: Technology Learn to pass the Part 107 exam for commercial drone use, covering airspace, weather, loading, surveying, and more. Irrigation Association’s Certification Exams Time: 12:30 PM – 5:30 PM Price: Based on exam chosen Education Track: Irrigation IA Select Certification sets the bar for irrigation professionals. Get certified to stand out from the competition and advance your career.
Mastering Your Chaos Quotient Wednesday, Oct. 18 Time: 8 AM – 9 AM
Price: Included free with trade show registration Sara Hey from Bob Clements
International helps you eliminate chaos in your dealership for growth by focusing on people, processes, and profits.
EDUCATION PARTNERS
it can seem like you are dealing with almost an entirely different person. It’s like Jekyll and Hyde walked into your dealership. If we want to work with others effectively (and without losing our minds), we must have an idea of how much they (or we) can handle before they get to the “this feels entirely overwhelming” point. Without this insight, you may be marching towards something new, but there is a good chance that no one will be following you. Then you’re not leading anyone; you are simply dragging them behind you.
Excerpted from “The Dealership Equation: How People, Processes & Profits Can Make or Break Your Business,” by Sara Hey.
70 / equip / Issue 4
Issue 4 / equip / 71
www.equipexposition.com
www.equipexposition.com
Made with FlippingBook Digital Proposal Creator