OUR PROMISE At Banjo’s, we believe our most valuable asset is our relationship with our franchisees. A relationship built on mutual support and respect, governed by an agreement which clearly sets out the rights and obligations of both parties. Working together towards mutual goals of success and improve- ment. The franchisor promise a To provide all necessary support to ensure the successful transition into a new bakery. a To provide ongoing training via our Franchisee Training Program; a To carry out marketing campaigns including advertising and other promotional activities; a To assist with local marketing resources, material and advice; a To ensure the latest network Operations Manuals are available; a To provide management, sales and administration advice; a To provide technical advice and information; a To enable access to Banjo’s recipes; a To manage relationships with suppliers who provide ingredients and other products; a Facilitate communication between franchisees via group meetings, formal functions, online and newsletter updates; a Locate suitable sites and negotiate leases; a Plan and coordinate store design and bakery set up, providing turnkey operation. The franchisee promise a To operate the business according to Banjo’s vision - working together for Banjo’s to be the celebrated bakery cafe leader in Australia through innovation, leadership, trust, quality and achievement. a To follow the Banjo’s franchising system and comply with the standards and operating procedures set out in the franchise agreement; a To actively participate in the business as the bakery principal.
Full details of all rights and obligations are found in the Franchise Agreement and Disclosure Document, which are available to you during the purchase process.
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