Chief Engineer Candidate Briefing Pack
Contents
4 The University in numbers
6 Why Surrey?
8 Our Estate
10 Priorities, Benefits and The Structure
12 Job Description
Key responsibilities.................................. 13 Elements of the role................................ 14 Person Specification................................ 16
18 Selection process
How to apply.............................................20
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The Times/Sunday Times Good University Guide 2015
University of Surrey
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The University in numbers
4TH IN THE GUARDIAN LEAGUE TABLE 2016
£400M IN CAMPUS INVESTMENT * * SINCE 2000
125 YEARS OF SHAPING THE FUTURE
12,000+ LOCAL JOBS
GLOBAL MARKET LEADER IN SATELLITE TECHNOLOGY
STUDENTS FROMOVER 120 COUNTRIES
SUPPORTED BY THE UNIVERSITY
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The University in numbers
140 COMPANIES AT SURREY RESEARCH PARK
£1.5BN CONTRIBUTION TO NATIONAL ECONOMY
£70M 5G INNOVATION CENTRE
5TH IN NSS FOR OVERALL STUDENT SATISFACTION
2ND FOR GRADUATE EMPLOYABILITY
2,300+ PLACEMENT PARTNERS
University of Surrey
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At the University of Surrey, we ask and answer important questions that create new insight and understanding. More than any other British university, we actively share our knowledge through innovative teaching, professional training and business collaborations. We inspire people to do wonderful things, and also help them to acquire the tools they need to build better lives in a better world. Why Surrey?
5TH FOR STUDENT SATISFACTION
Surrey entered the league-table elites with a top- four ranking in The Guardian University Guide 2016, a climb of two places from sixth in 2015. The Times/ Sunday Times Good University Guide 2016 and The Complete University Guide 2016 also put us in the top ten for the first time. TOP 4 INTHE GUARDIAN UNIVERSITY LEAGUE TABLE
2ND FOR GRADUATE EMPLOYABILITY
Surrey rose three places to fifth in the 2015 National Student Survey, achieving a 92% overall student satisfaction rating.
The University of Surrey is second for graduate
employability when compared with other chartered universities in England. According
Read more at: surrey.ac.uk/pl
to data from the Higher Education Statistics Agency
(HESA), 96.9 per cent of our graduates were in work (or further study) six months after graduation in 2014.
Read more at: surrey.ac.uk/pl3
Read more at: surrey.ac.uk/pl2
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Education
Surrey encourages students to be the best they can be.
Jennifer Jacobsen BSc (Hons) Business and Retail Management
A TOP UNIVERSITY FOR SPORT
NEW£45M SCHOOL OF VETERINARY MEDICINE
GUILDFORD SCHOOL OF ACTING (GSA)
Surrey was named one of the twelve best universities for sports teams, clubs and facilities in the Which? University Student Survey 2014. Surrey Sports Park is one of Europe’s leading sports venues. This £36- million centre features world-class facilities and plays host to a number and sports events. Surrey Sports Park is also home to Team Surrey, which offers 46 sports clubs for students to join. The Park was the official training base of the Irish and Italian national teams during the 2015 Rugby World Cup. of professional teams, athletes
The establishment of a new £45-million School of Veterinary Medicine – one of only eight in the UK – has put Surrey on the map as a pioneering centre for interdisciplinary research to improve animal and human health. School’s alliances with an extensive network of partners in clinical practice, research and industry provides an outstanding training environment for our students, as well as for practising veterinary surgeons, veterinary nurses, para- Opened by HMThe Queen, the new
The University of Surrey’s Guildford School of Acting (GSA) is one of the most highly regarded theatre schools in the UK, and arguably the foremost musical theatre school in the world. GSA’s distinguished alumni include performers such as Brenda Blethyn OBE, Michael Ball, Bill Nighy and Celia Imrie.
professionals and clinical scientists.
University of Surrey
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THE NEW DE PARTMENT OF E S TAT E S AND FAC I L I T I E S MANAGEMENT
I N T RODUC T I ON
Estates & Facilities Management (E&FM) at the University of Surrey is changing. We are in the process of transforming our services into a customer focused and professional service aligned to the mission of the University. A new senior management team is in place and a number of other senior and professional roles are in the process of being recruited. This is an exciting time to join a dynamic team where change is being driven, to meet the needs of a modern and successful University. E&FM is a large multi-disciplinary department responsible for the long term planning, development and maintenance of the University’s estate. We also provide a variety of facilities related services to all University faculties and departments. E&FM is made up of a number of service focused teams (some 285 staff) which are responsible for providing services that are essential for the smooth running of the university as a whole. We aim to provide a coordinated and customer oriented approach to developing, maintaining and adapting the University’s estate and a wide range of support services to create an environment which supports the University’s academic mission. The University of Surrey are delighted to have been named The Times and Sunday Times Good University Guide 2016 University of The Year. Learn more about our league table success and discover why our students, staff and alumni are proud to be part of the University of Surrey – wonderful things happen here.
Principally E&FM is responsible for: o Long term strategic planning, development and management of the University’s estate o Delivery of the University’s capital development and refurbishment programme. o Maintaining the University’s teaching, research, administrative and residential buildings. o Delivering a comprehensive security and facilities management service to the University. o Maintaining and developing the University’s landscaped grounds and sports pitches. o Promoting the University’s environmental sustainability initiative, particularly with regard to reducing carbon emissions.
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THE E S TAT E
E S T A T E S AND F AC I L I T I E S D E P AR TME N T S E R V I C E S
T H E D E P AR TME N T O F E S T A T E S AND F AC I L I T I E S MANAGEME N T
The University estate comprises a significant portfolio of land (approximately 92 hectares) which is largely made up of its two main campus areas (Stag Hill and Manor Park) and also a significant amount of agricultural land and Surrey woodland. The value of the estate is approximately £1Bn (total insurance replacement value). Located across Stag Hill and Manor Park campuses are some 295 buildings providing 270,000 m2 of space (GIA), accommodating all teaching, learning, research and support activities of the University and also 5150 residential bed spaces. The estate is a key element of the marketability of the University and we are extremely proud of our campus. We also have ambitious plans to continue to develop both our campuses to accommodate projected significant student growth.
The Planning and Development team is responsible for the project management of new build development and refurbishment and upgrading of existing buildings and infrastructure. This team also takes on the ‘custodial’ role ensuring that the estate is planned and managed with the long term in mind including managing all town planning matters, land and property management, space management and health, safety and compliance management. The Systems and Operations team carefully manages the University’s estate and facilities to ensure that staff, students and visitors benefit from excellent facilities within which to study, work and live. A broad range of facilities services are provided including: Security, Maintenance, Cleaning, Waste and Recycling, Portering, Distribution and Post, Fleet Management, Landscape and Horticulture. A Customer and Business Services team and Systems and Business Support team ensure that departmental processes and systems are carefully managed to ensure that E&FM as a whole is able to provide excellent levels of customer service to all of its customer groups.
Significant funding has already been secured to deliver this ambition.
University of Surrey
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PR I OR I T I E S AND BENE F I T S
B E N E F I T S
E S T A T E S AND F AC I L I T I E S MANAGEME N T D E P AR TME N T P R I OR I T I E S
• Generous leave - 25 days Annual Leave + 7 University Days University Closure days + Bank holidays • Family Support - Whether you choose to take advantage of our campus nursery, benefit from tax and national insurance savings on your child care fees, or need to take time off work for maternity or paternity leave, the University of Surrey is there to support you. We believe that all employees should have a healthy work life balance and where possible support flexible methods of working. • Sports, Leisure & Wellbeing - As an employee you will have access to reduced price membership of the spectacular Surrey Sports Park, which is located on our Manor Park Campus. Offering a full range of exercise and wellbeing classes, a first class gym, Olympic sized swimming pool, climbing wall, tennis and squash courts and a whole range of activities for children, Surrey Sports Park is a great place to spend time with both family and friends. • Staff Development - Our experienced in-house team offer a broad range of courses, workshops and bespoke sessions for individuals and groups, covering induction, personal development, organisational performance and development, leadership and management and many more.
To meet the changing patterns of research and teaching activity that result from changes in the size and shape of the University. To improve the utilisation of space through new buildings designed for flexibility and shared use, and the effective sharing of existing teaching and research facilities. To improve the condition and functional suitability of the estate by re-purposing existing buildings which are vacated when new ones are built.
To reduce running costs and carbon emissions across the estate.
• Pension – USS pension scheme with employer contributions of 18%
• Child care- Campus Kids Day Nursery provides childcare for children aged 3 months to 5 years. It is open daily from 0800hrs to 1830hrs, 52 weeks per year, not including bank holidays. The nursery is managed on behalf of the University by Bright Horizons, who provide high quality care in a friendly and stimulating environment.
• Childcare Vouchers
• Season ticket loan
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STRUCTURE
ESTATES & FACILITIES MANAGEMENT DEPARTMENT ORGANISATION CHART SENIOR MANAGEMENT TEAM (AS AT 01/06/2016)
DIRECTOROFESTATESAND FACILITIES MANAGEMENT
PA TO DIRECTOR
TREVOR HUMPHREYS
LOUIZE LAW
MANOR PARKDEVELOPMENT DIRECTOR
DEPUTYDIRECTOR,PLANNINGAND DEVELOPMENT
DEPUTYDIRECTOR, SYSTEMS AND OPERATIONS
HEAD OF SECURITY SERVICES
JACQUI LIPINSKI
STEVE BAKER
TBA
PETERBRINKLEY
SENIORPROJECT MANAGER / PROJECT MANAGERS
HEAD OF SYSTEMSAND BUSINESS SUPPORT
CLERKOF WORKS
PRINCIPALENGINEER CHIEF ENGINEER
HEAD OF MAINTENANCE SERVICES
DEPUTY HEAD OF SECURITY SERVICES
HEAD OF SURVEYING AND PLANNING
HEALTH, SAFETYAND ASSURANCE MANAGER
HEAD OF CUSTOMERAND BUSINESS SERVICES
HEADOF HORTICULTURAL SERVICES
BUSINESS CONTINUITYMANAGER
HEAD OF CENTRALAND RESIDENTIAL SERVICES HEAD OF ESTATE SERVICES HEA ATE SERVICES
ADMINISTRATIONAND FINANCE MANAGER
PRINCIPALBUILDING SURVEYOR
CLERKOF WORKS
COMPLIANCEADMINISTRATION
HEAD OF SPACEPLANNING HEAD OF STRATEGIC SPACE MANAGEMENT T I
University of Surrey
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JOB DE SCR I P T I ON
K E Y R E S PON S I B I L I T I E S
J OB P UR POS E S T A T EME N T
To be the University’s strategic lead and custodian on the development and management of the University’s engineered estate; to specify, plan, develop, deliver, and monitor appropriate and acceptable standards of service, in respect of mechanical and electrical services across the estate. To take responsibility for the current and future supply of quality electrical and mechanical services to meet the growing University need, ensuring they are planned and delivered in a timely and economical manner that mitigates business risk, complies with all relevant legislation and meets industry best practice
1. To undertake long term strategic planning for major services infrastructure across the University, ensuring provision of a suitably sized, proactively maintained services network, designed and delivered to mitigate business risk. 2. Ensure as a minimum standard compliance of electrical and mechanical plant, equipment, infrastructure supply systems, distribution and procedures with legislative, regulatory and health and safety requirements 3. Provide expert advice and guidance to Project team(s) in the specification, design and delivery stages of building projects, taking an active role in ensuring university standards and operational requirements are articulated, maintained and delivered and ongoing maintenance issues are identified and addressed, supporting the wider E&F team in the transition from build to steady state operation of projects as well as providing ongoing facilities support 4. Provide specific advice within the area of technical expertise on a routine basis and provide professional mechanical and electrical support across the Division 5. Establish and maintain E&F standard specifications for both new and existing installations and maintenance activities as appropriate 6. Act as the authority for the development, monitoring and updating of appropriate E&F technical standards and specifications.
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JOB DESCR I PT ION
K E Y R E S PON S I B I L I T I E S
K E Y R E S PON S I B I L I T I E S
7. Provide technical advice as part of an out of hours emergency response team working on a rota and manage and deliver appropriate responses, including duties under BCP and other planned escalations of serious service issues, taking immediate decisions, as required. The post holder will also lead on reviews of incidents, as required, identifying root causes and implementing improvements from lessons learnt
All staff are expected to:
• Positively support equality of opportunity and equity of treatment to colleagues and students in accordance with the University of Surrey Equal Opportunities Policy. • Work to achieve the aims of our Environmental Policy and promote awareness to colleagues and students. • Follow University/departmental policies and working practices in ensuring that no breaches of information security result from their actions. • Ensure they are aware of and abide by all relevant University Regulations and Policies relevant to the role.
N.B. The above list is not exhaustive.
• Undertake such other duties within the scope of the post as may be requested by your Manager.
• Work supportively with colleagues, operating in a collegiate manner at all times.
Help maintain a safe working environment by:
• Attending training in Health and Safety requirements as necessary, both on appointment and as changes in duties and techniques demand. • Following local codes of safe working practices and the University of Surrey Health and Safety Policy.
University of Surrey
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E L EMENT S OF THE ROL E
P ROB L EM SO L V I NG AND D E C S I ON MAK I NG
P L ANN I NG AND ORGAN I S I NG
• The post holder will act as professional referee and advisor to the wider University community on all matters mechanical and electrical, including policy formulation and application. The post holder will prepare, update and communicate for external consultants and University project teams briefing documents, standard specifications, design standards and controls for all M&E systems on the University Estate. The post holder is responsible for managing the development for planning, distribution, upgrade and expansion of all the M&E services on the University estate. • The post holder will advise on major strategic engineering infrastructures to meet the University’s corporate aims and objectives including option appraisal and life cycle costing analysis and input into the medium and long term University business plan. The post holder will provide direction and impetus to the ‘Strategy Team’ in terms of the M&E services element, ensuring operational and strategic plans, standards and philosophies are adopted throughout the organisation. The post holder will need to take a flexible approach, adapting the strategy to reflect external influences due to changing University priorities and legislation.
• The post holder will be required to think within broad approaches within their specialist area and is likely to encounter many different and often unusual problems. Whilst actions to be taken will be guided by external factors such as legislation, s/he will have to apply their experience and knowledge and take a creative approach, in order to devise solutions to these novel problems. As the ‘professional expert’ in this area, it will be their responsibility to resolve any issues which arise • The decisions made within this role will either impact upon significant sections of the campus and its associated areas or will impact University wide. Errors in judgement have the potential for high levels of impact, both financially and on the health and safety of those within the University.
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ELEMENTS OF THE ROLE
D I ME N S I ON S O F T H E RO L E
CON T I NUOU S I MP ROV EME N T
• The Post Holder will keep abreast of technological and best practice developments within their area(s) of expertise and will be expected to educate colleagues and translate best practice into both the University long term maintenance (LTM) programme and the cyclical maintenance programme.
• The post holder carries out duties of Principal Duty Holder for the purposes of National Inspection Council for Electrical Installation Con- tracting (NICEIC) inspection of all E&B in-house electrical works. The post holder does not have any direct line management responsibility, but s/he will instruct, supervise and manage the performance of specialist contractors as well as providing advise on his/her area of expertise. S/he will provide guidelines and specialist advice on advances, innovations in new installation methods, materials, testing and diagnostic techniques to contractors and operational and maintenance sections.
ACCOUN T AB I L I T Y
S U P P L EME N T AR Y I N F ORMA T I ON
• The post holder will ultimately be accountable for developing and delivering the strategic plans for their area, taking responsibility for key end results and ensuring that the strategy supports the University’s ‘vision’. The post holder will be expected to devise long term strategies of up to 15 years. Substantial freedom is held, although it is expected that the post holder liaises with the Deputy Director – Planning & Developments on any major changes from agreed plans.
• Frequently liaise, negotiate and advise University Directors and other key customers such as Faculty Heads and Department and Faculty Managers on all matters relating to electrical services that may impact on the estates, School or Department business plans. • Establish and maintain a communication network with all construction industry professionals. Work in conjunction with other professionals to develop and maintain a liaison framework with key external bodies to identify current and emerging issues and solutions that directly or indirectly affect electrical services.
University of Surrey
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P ERSON S P EC I F I CAT I ON
QUA L I F I CA T I ON S AND P RO F E S S I ONA L MEMB E R S H I P S
Professionally qualified with a relevant degree/postgraduate qualification, plus significant relevant managerial experience and leadership experience, or substantial experience and proven success in a strategically important specialist area. Or: Extensive vocational and strategic management and leadership experience demonstrating profes- sional development through involvement in a series of progressively more demanding and influential work/roles, backed by evidence of significant development Chartered Engineer and Corporate member of either the Institute of Electrical Engineers or Chartered Institute of Building Services Engineers
E
E
T E CHN I CA L COMP E T E NC I E S ( E X P E R I E NC E AND KNOWL E DGE )
Technical Competencies (Experience and Knowledge) This section contains the level of competency required to carry out the role (please refer to the Competency Framework for clarification where needed and the Job Matching Guidance). Thorough knowledge and understanding of electrical and building services, their technologies and their impact on the work environment, including their characteristics and performance. Working knowledge of specialist areas such as high voltage switching, fire alarms, access control, CCTV, intruder alarms and IT networks. Detailed knowledge of statutory safety and built environment legislation and how to ensure compliance acceptable to regulator. Good planning abilities and working knowledge of MS project and thorough knowledge of project management tools and techniques. Capable of writing, articulating and presenting technical and financial reports including life cycles, costing, comprehensive financial analysis using discounted cash flow, with option appraisal and recommendations. Good level of experience of working in and managing multi-disciplinary teams delivering large and complex capital and refurbishment projects. Well-developed financial and budget management skills. Fully IT literate with working knowledge of the full Microsoft Office suite.
Essential/ Desirable
Level 1-3
E
3
E
3
E
3
E E
3 2
E
2
E
2
E
2
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PERSON SPEC I F I CAT ION
S P E C I A L R EQU I R EME N T S
Current full driving licence
E
COR E COMP E T E NC I E S
3 3 3 3 3 3 3 3 3 3
Communication Adaptability / Flexibility Customer/Client service and support Planning and Organising Continuous Improvement Problem Solving and Decision Making Skills Managing and Developing Performance Creative and Analytical Thinking Influencing, Persuasion and Negotiation Skills Strategic Thinking & Leadership
This Job Purpose reflects the core activities of the post. As the Department/Faculty and the post holder develop, there will inevitably be some changes to the duties for which the post is responsible, and possibly to the emphasis of the post itself. The University expects that the post holder will recognise this and will adopt a flexible approach to work. This could include undertaking relevant training where necessary. Should significant changes to the Job Purpose become necessary, the post holder will be consulted and the changes reflected in a revised Job Purpose.
University of Surrey
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ORGAN I SAT I ONAL / DE PARTMENTAL I NFORMAT I ON
BACKGROUND I N F ORMA T I ON
Estates & Facilities Management are responsible for the planning, development and maintenance of the University Estate and provide Support Services to all faculties and departments in the University. The Estate is a key element of the marketability of the University. Estates & Facilities Management are responsible for the first impression of the organisation and managing the internal environment to ensure that staff, students and visitors have a positive experience. Estates & Facilities Management has six main sections: • Soft Facilities Management, including Central and Residential Services (C&RS), Stores and Distribution • Hard Facilities Management, including Operations and Sustainability/Environment Management • Planning & Developments, includes Projects
The primary role of the department is to ensure that the University’s Estate supports business, academic, teaching and research plans and initiatives, fulfilling the University’s vision and strategic plans. Success in this role is heavily dependent on building successful and strong relationships, both within the University, as well as the wider business and FM community. The post holder is expected to build credible and productive relationships with a range of internal and external stakeholders and to ensure the development and preservation of strong and effective links with other HE institutions and key professional bodies.
• Administration & EFM Help Desk • Landscape Design & Maintenance • Security
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KEY RE LAT I ONSH I P S
I N T E RNA L
E X T E RNA L
The post holder will have frequent contact with the senior management team within E&FM and Liaise with other key customers such as Heads of Faculties/Schools, Heads of Departments, Faculty Managers and Faculties Facility Managers to advise on all matters relating to e provision of mechanical and electrical services that may impact on the estates, Faculty or Department operations or business plans. They will act as technical expert when required and in an advisory capacity at all levels including students/student union, faculty teaching programmes, local community and staff.
The post holder is expected to establish, develop and maintain a communication network with maintenance industry professionals including Peers at other Universities, Consultants, Surveyors, Contractors, Environmental Organisations and Suppliers seeking continual improvement in the service delivery. To ensure that appropriate liaison is sought and developed with organisations directly involved with maintenance issues associated with building and engineering services e.g. HSE, Environmental Health. Liaison with the research organisation Building Services and Research Association (BISRIA) and the Building Research Establishment (BRE). This includes being the custodian and maintenance of a Technical reference section of Approved Codes of Practice (ACOP’s) and Technical Notes relating to the methodology, standards, technical data and new innovation associated with mechanical services. Liaise with environmental health and other local government bodies.
D E P AR TME N T S T RUC T UR E CHAR T
University of Surrey
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Selection process
Selection process For a confidential and informal discussion, please contact the University’s appointed recruitment partners Michael Hewlett or Ben Duffill at The Management Recruitment Group (MRG) on:
The closing date for applications is Sunday 19th March 2017.
You can also apply online through the MRG website by clicking HERE .
Michael Hewlett T: 020 8892 0115 M: 07972579938 E: michael.hewlett@mrgpeople.co.uk Ben Duffill T: 020 7969 2368 M: 07976 125 010 E: ben.duffill@mrgpeople.co.uk
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University of the Year 2016
4th in The Guardian league table 2016
Three Queen’s Anniversary Prizes for research excellence
5th for student satisfaction NSS 2015 92% overall satisfaction rating
68 King William Street London EC4N 7DZ
Regal House 70 London Road Twickenham TW1 3QS Tel 020 8892 0115
111 Piccadilly Manchester M1 2HY Tel 0161 638 0936
Tel 020 7959 2368
MRG-008
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