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UNIVERSITY PARTNERSHIPS PROGRAMME
Job Description Job Title
Regional Maintenance Manager UPP Residential Services Limited
Organisation Location/SPV Post Reports To
South East Region
Regional Director – South East
Job Purpose To manage the Hard FM Services , including outsourced consultants and contractors, in delivering a planned and responsive maintenance and Lifecycle management, in line with Legislative requirements, the Service Level Agreements, Facilities Management contract, Planned Preventative Maintenance Schedule and Annual Sinking Fund. To promote best practice in regards to environmental matters and support the Environmental and Sustainability Manager to achieve required carbon reduction targets. To deliver a customer and stakeholder focussed service in line with the Service Level Agreements. To be part of the Senior Management team for the region, proactively contributing to achieving agreed company and site-specific targets and continuous improvements in service provision. Dimensions Of The Job The Regional Maintenance Manager reports to the Regional Director – South East and is responsible in particular for delivery of hard services to across the region. The postholder will ensure Health, Safety & Environment compliance, delivery of planned and reactive maintenance as specified in the Service Level Agreements and Facilities Management contract and plans and delivers the annual sinking fund works programme, supported by UPP’s Head of Lifecycle. Principle Duties And Responsibilities Leadership and Relationships • Form part of the Senior Management team in the South East Region, working collaboratively with colleagues to: o Ensure SLA compliance o Continually improve client and customer satisfaction o Continually improve staff satisfaction o Improve efficiency and performance o Maintain external accreditation standards o Contribute to achieving site and company-wide targets and objectives • Promote and facilitate communication and a joined up approach with other sites and other site-based teams
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