• Establish relationships with key client contacts, attending regular meetings, sampling and audits to monitor and improve service delivery • Provide reports as required by UPP and the Client. • Support the region in bidding for new contracts and the mobilising of new sites Building and Engineering Maintenance Proportion of time - 25% • Management of the delivery of Hard FM Services to a level that fulfils contractual requirements through directly employed and sub contracted staff • Maintain the SPV’s asset register • Undertake trend analysis on reactive repairs across the region and where appropriate produce reports highlighting issues and proposing solutions • Offer technical input and advice to the site General Managers, bid submissions and mobilisations • Ensure appropriate plans and resources are in place in the event of a major failure or incident. Sinking Fund (Lifecycle) Management (Proportion of time - 25%) • Assist the General Managers and Sinking Fund team in the preparation and delivery of the sinking fund programme of works. People Management (Proportion of time - 10%) • Have specific attention to managing, developing and supporting The Garden Halls Maintenance team and the establishment of new teams on mobilisations • Manage the recruitment, activities and welfare of the Hard FM Services team. • Ensure staff are suitably trained and qualified for the duties required and that training is regularly refreshed. • Develop and motivate the team through regular communication, target setting and performance development reviews.
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