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F inancial freedom might be the last thing on your mind as you run errands at a shopping center in Pasadena, Maryland, but Tower Federal Credit Union members experience that and much more when they stop into Tower’s branch at Magothy Beach Plaza.

Tower Federal Credit Union MAGOTHY BEACH PLAZA 25 Magothy Beach Road, Suite 101 Pasadena, MD 21122 866.56.TOWER

I-97 BUSINESS PARK 231 Najoles Road, Suite 140 Millersville, MD 21108 866.56.TOWER

John Properties building at I-97 Business Park, which is a more accessible location to better serve our members,” Wilensky said. “The new location offers a more modern space with better parking” — and with innovative services, such as “a tech bar where members can try our mobile app and charge their own devices,” Wilensky said. While Tower enjoys a freeing landlord-tenant arrangement, Tower members enjoy the freedom of a pleasant banking experience and a voice in their financial institution. The design team from St. John Properties visited other Tower branches to understand exactly what the credit union sought in a new location. The outcome was a success.

stand exactly what the credit union sought in a new location. The outcome was a success. “St. John Properties had the perfect prop- erty for our new branch,” Wilensky said. “The building was located within our membership demographic less than 3 miles from our previous location. Additionally, our new location featured a more updated look, a drive-thru and Remote Teller Stations (RTSs). “We’ve modeled it to fit the needs of our members in every way,” Wilensky said. Leasing from St. John Properties gives Tower a personable landlord so it has the freedom to run its business. “[St. John Properties] is well known in the area” Wilensky said. “We have been pleased with their professionalism, and they were easy to work with throughout the process. We have also been very satisfied with their overall customer service.” Tower can’t get enough of St. John Properties: “We recently relocated our Millersville, Maryland branch to a new St.

Unlike “traditional” banks, Tower is a non- profit financial institution, which means they don’t answer to Wall Street stockholders, they answer to their members. The members have a voice in how Tower oper- ates, even electing the board of directors. This member focus has helped make Tower the largest federal credit union in Maryland. “As a member-owned, not-for-profit finan- cial institution, Tower is committed to meeting our members’ diverse financial needs through low loan rates, low- or no-fee products and services, unbeatable value and superior service,” said Marc Wilensky, vice president of communica- tions and brand marketing at Tower Federal Credit Union. “We provide top- notch financial products and services for our members.” When Tower decided to relocate one of its Pasadena branches, the member-focused organization had several requirements for its locations. Tower met with St. John Properties to discuss their needs, and the design team from St. John Properties visited other Tower branches to under-



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