ORACLE DECEMBER 2018 PDF

Welcome Frank Flores Post Commander

Getting to Know Byron Jessie

Byron joined us as Facilities & Maintenance Manager in April, bringing a wealth of experience working for the City of Rancho Mirage, Braille Institute, and Coachella Valley Recreation District. Byron: It’s been an exciting

Note: Over the summer our Board hired a Post Commander as a direct employee of the resort, reporting to Byron Jessie. Frank Flores joined us August 15.

Q. Frank – Owners are commenting about new energy in our security program. A. I have enjoyed 22 years in security work, most recently several years at Sun City Palm Desert as an assistant manager. Sun City is larger, but there is more activity here at ORPS. More pedestrians, more bicycles, more golf carts. Q. What are your priorities for our security? A. My first priority has been upgrading our staff to get the most energetic and committed officers. Training and supervision is vital. We now have strict procedures, including nighttime foot patrols along the walls. We have also tightened up the security gate procedures for entry of visitors and vendors. We follow the Post Orders issued by the Board of Directors. Q. You must have seen some good practices at Sun City that would help us here? A. Yes, Sun City has a simple enforcement program for traffic violations like speeding, stop signs, and driving golf carts without a license. We officers issue a citation, and the citation form clearly states the fine. Say $25 for a first violation and $50 for a second violation. No one likes getting a ticket, but most people know they are responsible and voluntarily pay the fine and avoid a hearing with the Board. Q. How can we owners and renters help you? A. Great Question. Lock your bikes using a U-lock, we know that cables are being cut. My goal is that increased patrols and greater cooperation with residents will accomplish a serious reduction in thefts. We leave you a courtesy reminder if your bike is not locked overnight.

few months, getting to know the ORPS property and employees. I’ve been pleasantly surprised and delighted with the challenges. Seeing the residents pour into the resort in November has been rewarding, knowing how hard our staff worked over the summer. Everyone is here to have fun. We enjoy helping. Q. How big is your staff? A. During the season we have five doing general maintenance, one shop mechanic, one Certified Pool Operator and six in house- keeping. These are hardworking experienced folks and my job is to prioritize the work and make sure we have the supplies and equipment and budget to support their endeavors. Q. How can we residents help you do your job? A. I enjoy chatting with owners and get some good ideas. They are a valuable resource for us and I really appreciate their input. Routine requests should go to Barbara at extension 293 or email dispatch@orps.com. Barbara schedules the work and follows up. She is our coordinator. For emergencies on the weekends and overnight call security. Q. Many have commented on our overflowing garbage bins – any advice for us? A. I share the frustration and work closely with Burrtec to be sure we are getting the pickups we need. I do need help. We are overfilling the recycle bins because the cardboard boxes are not being broken down and flattened. We are paying for pickups that could be avoided if we collapse all the boxes. Q. Thanks, Byron it’s great see your dedication and know you and your staff are here to make this a special place.

Please Carry a flashlight when walking in the resort! The dark sneaks up on you

NO Trash Pick up Tuesdays or Thursdays do not put your trash out Tuesday or Thursday OR AT NIGHT

7

Made with FlippingBook - Online catalogs